Listening is critical in negotiations, whether in business or law enforcement, as it can lead to faster deals in the future. The cost of being a hostage negotiator can be high, leading to emotional distance in personal life and potential trauma. Post-traumatic stress growth is possible, where a person can use a traumatic experience to become better than they were before.

In this webinar you will learn (Learning Objectives):

• Becoming a hostage negotiator
• The nature of human behaviour in business negotiations
• Negotiation tactics
• Hostage Negotiation Role Play
• The Importance of Collaboration, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Business Negotiation, conflict resolution, effective communication, Hostage Negotiation, negotiation skills