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Our unconscious mind is amazing. It can process much more information than our conscious mind. It makes shortcuts based on our background, cultural environment and personal experiences to make quick decisions about everything around us.

It is also wrong a lot of the time, especially when it comes to people that are different from us in areas of race, skin color, disability, gender, religion, age, appearance, and more.

In this training you will learn how to increase awareness of unconscious bias, and discover strategies to better manage it when serving clients, working with peers, and making key decisions.

You will learn (Learning Objectives):

• What is bias?
• How unconscious bias impacts our thinking, expectations and actions.
• How In Groups and Out Groups affect our beliefs.
• How to gain greater awareness of where you may have bias.
• Microaggressions: What they are, and are not.
• Strategies to reduce the impact of bias on decision making and actions.