What Should I do in HMIS?
Click on an option for an interactive step-by-step guide.
I just got a referral
Acknowledge the Referral in HMIS
The referral is not eligible for our housing program
Step 1 –
Request a Replacement Referral
Step 2 –
Mark the Referral as Unsuccessful in HMIS
I was not able to make any contact with the client
Mark the Referral as Unsuccessful in HMIS, and Remove the Client from the Priority List
I made contact with the client, but we are NOT moving forward
Step 1 –
Request a Replacement Referral
Step 2 –
Mark the Referral as Unsuccessful in HMIS
I made contact with the client and intake is completed. We ARE moving forward
Mark the Referral as Successful, Update Current Living Situation, and Enroll the Client in Your Housing Program
The client moved into housing through the CES System
Enter a Housing Move-In Date and Exit the Client from the Priority List
The client exited our program without housing because they are no longer eligible for our program, or they don't want to work with us
Exit the client from your program and update Coordinated Entry Event
The client exited our program without housing because we lost contact with them (jail, treatment, etc)
Exit the client from your program, update Coordinated Entry Event, and remove the client from the priority list
