Accountability, Candor, and Good Conflict:
How to Achieve Great Outcomes With Clients, Staff, and Co-Workers

Cost:

Date:

Tuesday, March 25th, 2025

Time:

  • 12:30 pm – 2:00 pm Eastern
  • 11:30 am – 1:00 pm Central
  • 10:30 am – Noon Mountain
  • 9:30 am – 11:00 am Pacific

CEUs:

This training might qualify for 1.5 CEUs for social work, nursing, behavioral health, and more depending on the rules of your licensing board.

Recording:

The live webinar is recorded and available for 90 days to all who register.

Webinar Descripton

 

Do you wish that you could increase the accountability and follow through of the clients that you work with?

Are you a supervisor that wants staff to more clearly understand your expectations, and take greater accountability?

Would you like to reduce confusion and enhance transparent communication with your co-workers? 

If so, this is the training for you! 

This training is designed for the following professionals:

  • Those providing direct service to clients.
  • Supervisors managing staff.
  • Co-Workers working together on a team.

We will focus on practical strategies to communicate with greater clarity, inspire good conflict that leads to better results, and improve outcomes at all levels.  

You Will Learn: (Learning Objectives)

How to set and communicate standards of performance and behavior.
Learn to establish clear expectations that everyone understands and can follow.

How to use the rule of 7 to make sure expectations are understood and remembered.
Discover the ‘rule of 7’ technique to ensure your standards are not only set, but remembered and followed.

How to provide feedback and increase accountability when standards are not met.
Learn how to give constructive feedback that increases clarity, reduces confusion, creates mutual understanding, and encourages improvement.

Good conflict. How to address problems candidly, directly, and clearly without causing offense.
Master the art of directly communicating problems in a way that respects and considers the feelings of others.

Register for this training to increase accountability, reduce confusion, and improve outcomes with clients, staff, and co-workers.

Speaker: Josh Dye

 
Josh is the President & Founder of Convene Training.

Since 2010 he has provided training to professionals that work in high stress environments, like health and human services, behavioral health, contracted case management, homelessness, reentry, refugee services, CASAs, nonprofits, government, and more.

Attendees in over 1,500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.

What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it.
 
Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.
 
In 2006 Josh earned a Bachelor’s Degree in Housing Studies from the University of Minnesota. In 2010 he earned a Master’s Degree in Public & Nonprofit Administration from Metropolitan State University.
 

Questions?

 

Josh Dye
President & Founder
Convene Training 
612-481-8059
Josh@ConveneLLC.org