Compassionate Curiosity: Finding Confidence in Conflict

Speaker Kwame Christian

Popular based on survey feedback!

Do you struggle in difficult conversations? Have you ever let fear and anxiety prevent you from saying what needed to be said? Have you ever felt as though you don’t know what to say?

In this webinar you will learn the powerful Compassionate Curiosity framework. It is designed to guide you through difficult conversations, at work and at home. You’ll know what to say, how to say it, and when to say it in order to maximize persuasion while minimizing the risk of destructive dialogue.

You will learn (learning objectives):

  • How to defuse potentially explosive conflicts before the conversation breaks down.
  • How to use conflict as a tool to increase understanding and strengthen relationships.
  • How to use the fundamental tenets of cognitive behavioral therapy to help you to overcome fear and anxiety.
  • How to consistently put yourself in the best position for success.

The best things in life often lie on the other side of difficult conversations. However, fear and anxiety often overwhelm us and prevent us from standing up for ourselves when it matters most.

Learn how to overcome this fear and deal with conflict in this webinar!

About the Speaker: Kwame Christian, Esq., M.A.

Bestselling author and speaker Kwame Christian is the Director of the American Negotiation Institute and a subject matter expert in the field of negotiation and conflict resolution. Kwame has conducted workshops throughout North America and abroad, and is a highly sought after national keynote speaker .

Host of the world’s most popular negotiation podcast, Negotiate Anything , Kwame is dedicated to empowering others through the art and science of negotiation and persuasion. The show features leading experts in the field to deliver the best-in-class content. Now downloaded more than 1,000,000 times, Negotiate Anything has a dedicated and growing following with listeners in more than 180 countries around the world.

Kwame’s TEDx Dayton talk, Finding Confidence in Conflict , was the most popular TEDx Talk on the topic of conflict in 2017, and has been viewed over 120,000 times. His book, Nobody Will Play With Me: Finding Confidence in Conflict, is an Amazon Best-Seller and has helped countless individuals overcome the fear, anxiety and emotion often associated with difficult conversations through a branded framework called Compassionate Curiosity.

As an attorney and mediator with a Bachelors of Arts in Psychology, a Master of Public Policy, and a Juris Doctorate (Law Degree), Kwame brings a unique multidisciplinary approach to making difficult conversations easier.

He also serves as an adjunct professor for Otterbein University’s MBA program , as well as The Ohio State University’s Moritz College of Law in the top-ranked dispute resolution program in the country.

Own Your Voice: Assertive Communication

Speaker Emilie Aries

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Assertiveness is being self-assured and confident without being aggressive. Someone who is assertive states their needs and opinions clearly, so that people take notice.

This webinar will help you navigate fear and uncertainty, and practice strategies for assertive communication. We will explore the importance of assertive communication, and practical strategies for owning your voice.

You will learn (Learning objectives)

  • The key differences between aggressive and assertive communication
  • The risks & benefits of being a more assertive leader
  • How to align your verbal, vocal, & visual communication to own your voice like a boss!

About the Presenter: Emilie Aries

Emilie Aries is a nationally recognized speaker, writer, and podcaster, and the Founder and CEO of Bossed Up, an innovative personal and professional training organization that helps women craft sustainable careers. Emilie is a political organizer turned award-winning women’s leadership consultant. She has helped hundreds navigate career transition and prevent burnout.

De-Escalation: Practical Techniques to Manage Emotional Reactions and Hostile Behaviors

Speaker Josh Dye

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In this training you will learn practical de-escalation techniques to help manage moments of crisis, intense emtional reactions, and hostile behaviors in way that promote positive outcomes for the people you serve.

We will cover trauma informed strategies that reduce the likelihood of a potential crises occurring, and situational awareness safety tips to follow when working with someone who has the potential to behave in a hostile manner.

You will also learn (Learning Objectives):

  • Common causes and triggers of aggressive behavior.
  • Skills for active listening and empathy.
  • The role of nonverbal communication in de-escalation.
  • How to identify signs of crisis situations and learn strategies for managing them effectively.
  • Best practices for preventing future crises.
  • Situational awareness safety tips to keep you safe.

By the end of this training you will have a greater understanding of de-escalation techniques and how to use them effectively.

Re-Write: Healing Trauma Through Creative Outlets

Speaker Duygu Balan

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In this webinar presented by Licensed Professional Clinical Counselor Duygu Balan you will learn about identifying and treating trauma-related stressors through creative expression.

You don’t necessarily need to talk about your traumatic experiences to heal.

Instead, a creative outlet like writing might be the therapeutic exercise you need to work through the pain and heal your wounds.

In this webinar you will learn (Learning Objectives):

  • How trauma affects us.
  • Why creative writing heals us.
  • Other creative outlets that can help someone who has experienced trauma.
  • How to know when to seek professional help.

About the Speaker: Duygu Balan

Duygu Balan, LPCC is a licensed psychotherapist specializing in familial and intergenerational trauma, and attachment wounding. She is a PACT (Psychobiological Approach to Couples Therapy) Level II trained couples therapist, and a certified clinical trauma professional.

Duygu is the first author for Confidently Chill: An Anxiety Workbook for New Adults (Routledge 2024), and Re-Write: A Trauma Workbook of Creative Writing and Recovery in Our New Normal (Routledge 2023).

Powered by Me: From Burned Out to Fully Charged at Work and in Life

Speaker Dr Neha Sanwan

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When we are burned out our productivity suffers, our health declines, and we are more reactive in our relationships. Burnout is not merely a case of working too hard or feeling physically exhausted for an extended period of time, and it isn’t a personal failure.

According to speaker Neha Sangwan, MD — an expert in empowering professionals to excel under pressure—burnout is due to prolonged stress and an ongoing net drain of energy on one or more of five levels:

  • Mental Energy
  • Emotional Energy
  • Social Energy
  • Spiritual Energy 
  • Physical Energy

In this webinar you will learn how to implement these powerful, practical steps to help you bounce back from burnout: (Learning Objectives)

  • Mastering boundaries.
  • Align your decision making with your values.
  • Communicate with integrity.
  • Expand your awareness, and more!

When you understand how to identify and heal burnout, you have the power to reconnect with yourself, your colleagues, your community, and the meaning of your work in a new and profound way.

About the Speaker: Dr. Neha Sangwan

Dr. Sangwan, CEO and founder of Intuitive Intelligence, is an internal medicine physician, international speaker and corporate communication expert. Her private practice and corporate consulting focuses on empowering individuals, organizational leaders, and their teams with the tools for clear, effective communication.

She addresses the root cause of stress, miscommunication, and interpersonal conflict, often healing chronic conditions such as headaches, insomnia, anxiety, and depression.

She regularly consults with organizations such as the American Heart Association, American Express, Kaiser Permanente, and Google, and has shared her keynote presentation on the stages of TEDx.

Situational Awareness Safety

Speaker Josh Dye

Popular based on survey feedback!

Do you serve clients in these places?

  • Homes
  • Hotels
  • Other potentially volatile locations (shelters, treatment facilities, encampments, etc).

If so, you may have played the “what if” game in your head:

  • What if they have a dog?
  • What if I see a gun?
  • What if I am chased or attacked?
  • What if I get hurt?

Situational awareness helps you make careful, safe decisions when faced with a potentially unsafe scenario.

In this interactive Situational Awareness webinar will learn: (Learning Objectives)

  • How to calmly make decisions when faced with an unsafe situation.
  • How to act proactively to keep yourself safe.
  • How to mentally prepare and develop a mindset of awareness.
  • Safety tips to help your agency prepare.

Don’t leave your safety, well-being, and health to chance. Learn situational awareness safety skills in this webinar!

About the Speaker: Josh Dye, MPNA

Josh is the President & Founder of the Convene Training + Resilience Community. Since 2010, attendees in over 500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.

What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it. Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.

In 2010 Josh earned a Master’s Degree in Public & Nonprofit Administration from Metropolitan State University.

The Road to Redemption: Overcoming Life’s Detours, Obstacles, and Challenges

Speaker Lucinda Cross

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We’ve all been there at that make it or break it moment in our lives. That moment where it seems as if time stops and the world is spinning, but you are not moving.

You have a decision to make. You have an obstacle in front of you that you did not expect or did not suspect it to be.

Maybe you haven’t attained the success you feel your hard work should have brought you by now or maybe you feel you have the talent to be all that you can be, be the expert in your field, but you just can’t seem to put that talent or those skills into position to maximize the moment.

Maybe you feel your potential or this gift you have just isn’t being tapped and you have no clue what’s missing or what’s holding you back.

If this resonates, this is the webinar for you.

In this webinar you will learn how to bring out your best, no matter what has happened in the past, or what you are doing now.

You will learn to overcome obstacles in 5 major areas:

  • Focus
  • Determination
  • Action
  • Perspective
  • Mindset

The 7 Types of Rest: Recover Your Life, Renew Your Energy, Restore Your Sanity

Speaker Dr Saundra Dalton Smith

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How can we keep our energy, happiness, creativity, and relationships thriving in the midst of never-ending family demands, career pressures, and the stress of everyday life?

Through rest.

But rest is more than just sleep. 

According to Dr. Saundra Dalton-Smith, a board-certified internal medicine doctor, there are 7 essential types of rest we must get:

  • Physical
  • Mental
  • Spiritual
  • Emotional
  • Sensory
  • Social
  • Creative

A deficiency in any one of these types of rest can have unfavorable effects on our health, happiness, relationships, creativity, and productivity.

In this webinar you will learn: (Learning Objectives)

  • The science of rest.
  • The spirituality of rest.
  • The gifts of rest.
  • The fruits of rest.

In this webinar you will learn the tools to give yourself permission to embrace rest, set boundaries, and seek sanctuary without any guilt, shame, or fear.

13 Things Mentally Strong Parents Don’t Do

Speaker Amy Morin

Popular based on survey feedback!

In this webinar, Amy Morin, LCSW will provide guidance on how to raise mentally strong children.

Amy will share research, stories, and examples that help participants understand: (Learning Objectives)

  • The 3 fears that affect the way we raise kids.
  • The 13 unhealthy yet common parenting strategies that rob kids of the mental strength they need to become the best versions of themselves.
  • The exercises that parents can perform alongside their children to help them build and flex the mental muscles they’re going to need in the real world.

Drowning in Empathy: The Cost of Vicarious Trauma

Speaker Amy Cunningham

Popular based on survey feedback!

Post-Traumatic Stress Disorder (PTSD) is a health issue most people are familiar with, but what about those individuals who dedicate their lives to caring for the traumatized? What is the cost to them? Every day, professionals in the ‘caring professions’ selflessly serve traumatized people.

However, research has shown it comes at an extreme cost. The empathetic nature of caring professionals exposes them to an increased risk of vicarious trauma, or Compassion Fatigue, where the helper during a crisis can also become personally affected without experiencing the trauma. The PTSD symptoms can begin to manifest in those serving the traumatized and begin to create significant personal, emotional, and psychological changes within a person.

Amy Cunningham discovered Compassion Fatigue in her work as a supervisor of a juvenile probation therapeutic group home. Not realizing it, Amy’s constant exposure to the troubled teens and their issues would change her, and she developed Compassion Fatigue. After several months of implementing strategies recommended for Post Traumatic Growth, she began to normalize and find healing.

In this webinar, you will learn: (Learning Objectives)

  • How to differentiate between stress, burnout, and compassion fatigue.
  • How to recognize the signs and symptoms of compassion fatigue.
  • How to identify the trajectory of compassion fatigue and begin to implement the 5 resilience’s needed to assist you in achieving post-traumatic growth.

About the Presenter: Amy Cunningham

Amy inspires individuals to live a life of compassion, empathy, passion, and purpose. She has spent the last 19 years working with nonprofits and mental health organizations, which began with a focus on assisting adolescents to overcome trauma and redefine their lives.

After recognizing the negatives effects that caring can cause, she became a certified Compassion Fatigue Educator through Green Cross Traumatology, and has traveled throughout the nation advocating a balance between work, life, and taking care of oneself. In 2011, Amy developed the Compassion Fatigue Training Program for the Center for Health Care Services – a division of Bexar County, Texas’ community mental health agency.

Amy currently serves as a Talent Management Consultant for CHRISTUS Health. CHRISTUS Health is an international non-profit hospital system with more than 35,000 employees. Amy serves on a team dedicated to the implementation and planning of all Leadership Development programs for the CHRISTUS Health System.

Since understanding Compassion Fatigue is vitally important to employee health, Amy pioneered the development of Compassion Fatigue training for CHRISTUS.