Cognitive Bias: Uncover Blindspots in Your Thinking and Decision Making

A cognitive bias is an error, or blind spot, in our thinking and decision making.

It convinces us that we have an accurate understanding of a person or situation, when we actually don’t.

Cognitive biases lead to:

• Decisions with unintended consequences.
• Decisions that backfire in the long term.
• Decisions (and actions) that have a negative impact on people we serve.
• Overconfidence in our knowledge and understanding.

In this training you will learn about common cognitive biases that we experience, strategies to combat the biases, and how to make better decisions.