Trust is the foundation of effectively serving marginalized clients, and of a healthy workplace with high morale.
When trust is lacking resistance, tension and burnout are high, needless conflict spreads, and outcomes suffer.When trust is present clients are more cooperative, efficiency increases, and people support one another.
To excel as an organization that effectively serves clients and has a happy and productive team, the following must happen:
Managers and supervisors trust their staff.
Employees trust management.
Clients trust both the professionals and the organization serving them.
Clients that have experienced trauma and those part of marginalized communities often (and understandably) have a lower level of trust in systems and service providers.
However, to effectively serve these clients we must bridge the trust gap!
In this webinar you will learn how to bridge that gap to produce better outcomes with marginalized clients, and how to have a thriving trust-filled team.
What clients and co-workers look for to determine if they are willing to trust you.
The consequences of low trust relationships and environments.
11 unique, overlooked traits that have a big impact on trust.
5 traits that erode trust and increase skepticism (and how to avoid these).
How to restore trust once it is lost.
This training will also help your team build trust and support with one another, operate more efficiently, and increase morale.Trust can serve as our greatest benefit or biggest liability. Get ready to learn how to reap the benefits of high trust relationships and work environments in this dynamic training!
Josh Dye
President & Founder
Convene Training + Resilience Community
612-481-8059
Josh@ConveneLLC.org