How to stay cool when you are put on the spot

There are plenty of high-stakes moments in which people catch you off guard and make you feel defensive, whether by their choice of words or demeanor. 

You know that you should respond calmly and dispassionately. Expressing strong emotions rarely helps to address the challenge. It also leaves a bad impression.

Nevertheless, your imposter syndrome kicks in, making you feel vulnerable, sensitive, and less confident in your abilities. This is magnified if you’re already feeling on edge from exhaustion, anxiety, and stress.

In this webinar you will learn how to maintain your composure so you can think clearly, express yourself with conviction, and come out strong.

You will learn (Learning Objectives): 

  • How to focus your mind after the initial shock.
  • How to check your assumptions.
  • How to start a dialogue.
  • How to close with confidence.