Doing More with Less: A.I. Tips and Tech Tricks for
Human Services, Nonprofits, and County Governments

Cost:

Date:

Tuesday, September 30th, 2025

Time:

  • 12:30 pm – 2:00 pm Eastern
  • 11:30 am – 1:00 pm Central
  • 10:30 am – Noon Mountain
  • 9:30 am – 11:00 am Pacific

CEUs:

This training might qualify for 1.5 CEUs for social work, nursing, behavioral health, and more depending on the rules of your licensing board.

Recording:

The live webinar is recorded and available for 90 days to all who register.

Webinar Description

 

Many counties, human services, and nonprofit organizations are working on policies for how they will, or won’t, use artificial intelligence.

Meanwhile, teams are asked to do more with less. Demand for services is at an all time high, while budgets and staffing face cuts.

Even if your organization has not finalized its AI policies, now is the time to explore how professionals are leveraging artificial intelligence to achieve more, despite limited financial and staff resources.

In this interactive training filled with live-demos you will learn how to do the following with AI: (Learning Objectives)


 

  • Improve Trauma-Informed Client Service

    We'll show you how to use AI to better serve clients in a trauma-informed way, especially when staff is limited.

    Common challenges we will address:

    • Do you have large caseloads of clients that ask the same questions, even though the information is available on your website?
      •  
    • Do your programs have high demand, but complex eligibility requirements, leading to a lot of phone calls, emails, and questions that take up a lot of staff time and capacity?
      •  
    • Are you looking to refer clients to external resources for services your organization doesn't offer, while minimizing the time and effort required by your staff?
     

    Live Demo
    We'll show you how to use AI chatbots to ethically and confidentially improve services to clients, while reducing staff workload.

  • Sharpen Communication

    We'll show you how to use AI to write with greater clarity, and have hard conversations with more tact.

    Common challenges we will address:

    • Are you a wordy writer that needs help being more concise?
      •  
    • Feeling frustrated and need to soften the tone of a message you need to deliver?
      •  
    • Want to experiment with different writing styles so you can communicate better (e.g. Persuasive, Creative, Instructional, Formal, Legal)?
      •  
    • Have a difficult conversation that you would like to practice in advance?
     

    Live Demo
    We will do a live demo of how to use AI as a professional editor and conversation partner so you can communicate with greater clarity, professionalism, and tact.

  • Reduce Bias in Decision Making, and Help Brainstorm Solutions

    AI can help you see perspectives and angles that your biases won't allow you to see. We will show you how to use AI to brainstorm solutions and make decisions with less bias.

    Common challenges we will address

    • Do you need another perspective or second opinion, but nobody is available to chat?
      •  
    • Trying to brainstorm ideas and solutions and want to get the creative juices flowing?
     

    Live Demo
    We'll do a live demo of AI helping provide multiple perspectives of a complex issue, and helping with brainstorming.

  • Overcome Language Barriers with AI Translation Tools

    Do you ever have language barriers that make communication difficult?

    Live Demo
    We will show real life examples of how AI can break down language barriers.

  • Streamline Staff Access to Internal Resources

    We'll show you how to make it easier for your team access internal resources, policies, procedures, and tools.

    Common challenges we will address:

    • Do you have a hard time finding the files that you need?
      •  
    • Not sure what the correct policy or procedure is, and don't want to bother a busy co-worker?
      •  
    • Questions about benefits or resources available in an Employee Assistance Plan, but don't know where to start?
      •  
    • Curious about your organization's brand guidelines for an outreach campaign you are running?
      •  
    • Have high staff turnover, and onboarding new staff takes a toll on the time and energy of existing staff?
     

    Live Demo
    We'll show you how an affordable and easy to set up chatbot can solve all these problems, taking the load off of existing staff in the process!

  • Research and Learning to Better Understand Complex Topics

    We will show you how to use AI to research topics and supercharge your learning.

    Common challenges we will address

    • Want to better understand a complex topic?
      •  
    • Interested in a concise, yet helpful summary of a research paper or study?
      •  
    • Want more background on an issue before an important meeting?
     

    Live Demo
    We will do a live demo of how AI can help you with research and learning.

  • Design More Effectively

    Let's be honest. Our webpages about programs for the most vulnerable members of our community are often confusing and hard to understand.

    Live Demo
    We will do a live demo of AI creating a new, more effective webpage on the spot that just might blow your mind. 

  • Ethics and Confidentiality Best Practices When Using AI

    Ethics
    There are many ethical considerations to keep in mind when using AI. We'll cover best practices to ensure you remain ethical in all of the ways that you use AI.

    Confidentiality
    As professionals serving others we must always keep confidentiality top of mind. We will discuss tips to make sure you follow all confidentiality best practices.

  • Concerns and Caution When Using AI

    We will talk through how to carefully use AI, common errors to be aware of, and how to use these tools with a critical eye.

Speaker: Josh Dye

 
Josh is the President & Founder of Convene Training.

Since 2010 he has provided training to professionals that work in high stress environments, like health and human services, behavioral health, contracted case management, homelessness, reentry, refugee services, CASAs, nonprofits, government, and more.

Attendees in over 1,500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.

What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it.
 
Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.
 
In 2006 Josh earned a Bachelor’s Degree in Housing Studies from the University of Minnesota. In 2010 he earned a Master’s Degree in Public & Nonprofit Administration from Metropolitan State University.
 

Questions?

 

Josh Dye
President & Founder
Convene Training 
612-481-8059
Josh@ConveneLLC.org

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