Doing More with Less: A.I. Tips and Tech Tricks for Human Services, Nonprofits, and County Governments

Speaker Josh Dye

Many counties, human services, and nonprofit organizations are working on policies for how they will, or won’t, use artificial intelligence.

Meanwhile, teams are asked to do more with less. Demand for services is at an all time high, while budgets and staffing face cuts.

Even if your organization has not finalized its AI policies, now is the time to explore how professionals are leveraging artificial intelligence to achieve more, despite limited financial and staff resources.

In this interactive training filled with live-demos you will learn how to do the following with AI: (Learning Objectives)

  • Improve trauma-informed client service by making it easier for them to get answers to questions, understand eligibility, and connect to resources, while reducing staff time and overwhelm.
  • Sharpen communication to write with greater clarity, and have hard conversations with more tact.
  • Reduce bias in decision making, and help brainstorm solutions.
  • Overcome language barriers with AI translation tools.
  • Streamline staff access to your organization’s internal resources, policies, procedures, and tools.
  • Design more effective webpages about your programs that serve the most vulnerable people in your community.
  • Research and learning to better understand complex topics, and prepare for important conversations.

Tags:

A.I.aiAI in human servicesartificial intelligencebias reductionBy Josh Dyecommunication toolsnonprofit techproductivitytime management

 

Unconscious Bias: Moving Beyond Shortcuts and Stereotypes to Awareness and Fairness

Speaker Josh Dye

Popular based on survey feedback!

Our unconscious mind is amazing. It can process much more information than our conscious mind. It makes shortcuts based on our background, cultural environment and personal experiences to make quick decisions about everything around us.

It is also wrong a lot of the time, especially when it comes to people that are different from us in areas of race, skin color, disability, gender, religion, age, appearance, and more.

In this training you will learn how to increase awareness of unconscious bias, and discover strategies to better manage it when serving clients, working with peers, and making key decisions.

You will learn (Learning Objectives):

  • What is bias?
  • How unconscious bias impacts our thinking, expectations and actions.
  • How In Groups and Out Groups affect our beliefs.
  • How to gain greater awareness of where you may have bias.
  • Microaggressions: What they are, and are not.
  • Strategies to reduce the impact of bias on decision making and actions.

Tags:

bias awarenessbias reductionBy Josh Dyecultural competenceDEIdiversityequityinclusionmicroaggressions, Popularunconscious bias