Failing Fearlessly: How to Leverage Failure to Innovate, Grow & Lead

Speaker Josh Dye

Where in your life and work do you need to fail to make it better?

That is the opening question of this thought provoking presentation by Josh Dye. Failure surrounds us and is a part of our lives every day. It is also filled with valuable lessons, if we have the courage to learn them.

You will learn

  • How to make good decisions and move forward in the midst of strong, difficult emotions.
  • How to determine when quitting is the right thing to do.
  • Three ways to identify where you can grow through failure.
  • How regular experimenting helps you innovate, grow, and lead.

You will also get inspired by learning to overcome fear through the 5 Steps of Courage and how to handle failure with humility and resilience. Featuring high profile examples from celebrities we all know, and some personal examples too, Josh identifies how failure can propel us as people and organizations forward.

Tags:

By Josh Dye, courage development, embracing failure, Growth, learning from mistakes, resilience, self care

Transitions: How to Grow During Work and Life Changes

Speaker Josh Dye

Life is full of transitions, both large and small. We change jobs, move on from relationships, lose loved ones, and reflect on our beliefs and values. These moments of change present great opportunity, but also risk. Depending on how we handle them, transitions can lead to growth OR setback emotionally, physically, and financially.

In this insightful, reflective and interactive presentation you will learn:

  • How to assess if your life and work reflects your values.
  • How to prepare for transitions we see coming in the future.
  • A 4-step process for making good decisions during times of transition.
  • The Relationship Inventory – How to manage relationships during transition.
  • How to handle transitions at work.

This presentation features multiple video and music clips that put our moments of transition in perspective. Get ready to learn strategies that will help you learn, grow and progress during times of transition!

Tags:

By Josh Dye, career change, decision making, Growth, managing transitions, relationship management, resilience, self care

Unconscious Bias: Moving Beyond Shortcuts and Stereotypes to Awareness and Fairness

Speaker Josh Dye

Popular based on survey feedback!

Our unconscious mind is amazing. It can process much more information than our conscious mind. It makes shortcuts based on our background, cultural environment and personal experiences to make quick decisions about everything around us.

It is also wrong a lot of the time, especially when it comes to people that are different from us in areas of race, skin color, disability, gender, religion, age, appearance, and more.

In this training you will learn how to increase awareness of unconscious bias, and discover strategies to better manage it when serving clients, working with peers, and making key decisions.

You will learn (Learning Objectives):

  • What is bias?
  • How unconscious bias impacts our thinking, expectations and actions.
  • How In Groups and Out Groups affect our beliefs.
  • How to gain greater awareness of where you may have bias.
  • Microaggressions: What they are, and are not.
  • Strategies to reduce the impact of bias on decision making and actions.

Tags:

bias awareness, bias reduction, By Josh Dye, cultural competence, DEI, diversity, equity, inclusion, microaggressions, Popular, unconscious bias

Accountability, Candor, and Good Conflict: How to Achieve Great Outcomes with Clients, Staff, and Co-Workers

Speaker Josh Dye

Popular based on survey feedback!

Do you wish that you could increase the accountability and follow through of the clients that you work with?

Are you a supervisor that wants staff to more clearly understand your expectations, and take greater accountability?

Would you like to reduce confusion and enhance transparent communication with your co-workers? 

If so, this is the training for you! 

This training is designed for the following professionals:

  • Those providing direct service to clients.
  • Supervisors managing staff.
  • Co-Workers working together on a team.

We will focus on practical strategies to communicate with greater clarity, inspire good conflict that leads to better results, and improve outcomes at all levels. 

You Will Learn: (Learning Objectives)

How to set and communicate standards of performance and behavior.

Learn to establish clear expectations that everyone understands and can follow.

How to use the rule of 7 to make sure expectations are understood and remembered.

Discover the ‘rule of 7’ technique to ensure your standards are not only set, but remembered and followed.

How to provide feedback and increase accountability when standards are not met.

Learn how to give constructive feedback that increases clarity, reduces confusion, creates mutual understanding, and encourages improvement.

Good conflict. How to address problems candidly, directly, and clearly without causing offense.

Master the art of directly communicating problems in a way that respects and considers the feelings of others.

Tags:

By Josh Dye, clear communication, client service, constructive conflict, customer service, feedback skills, Popular, setting expectations, workplace accountability

Culture of Trust: Improve Relationships, Morale, and Performance at Work and With Clients

Speaker Josh Dye

Popular based on survey feedback!

Trust is the foundation of a healthy workplace with high morale. When trust is lacking, tension and burnout are high, needless conflict spreads, and performance suffers. High stress environments make these things worse.

When trust is present efficiency increases, people support one another, clients are more cooperative, and work is a rewarding place to be.

To excel as an organization that is great for people and productivity the following must happen:

  • Managers and supervisors trust their staff.
  • Employees trust management.
  • Clients trust both the professionals and the organization serving them.

But how?

In this training you will learn how individuals and organizations can build trust in their relationships and communty,  including:

  • The top 10 traits of high trust people.
  • How to have effective relationships with people that hold different values.
  • How to build credibility.
  • How to restore trust after it was lost.

Trust can serve as our greatest benefit or biggest liability. Get ready to learn how to reap the benefit of high trust relationships and work environments in this dynamic training!

Tags:

build trust, By Josh Dye, leadership credibility, Popular, team morale, teamwork, trust restoration, workplace trust

Management Essentials: Standards of Performance and Expectations

Speaker Josh Dye

Popular based on survey feedback!

Research shows that 50% of staff don’t know what is expected of them. In this module, we’ll help managers change that ugly statistic on their teams!

Each staff-person has primary tasks they are responsible to complete. Establishing a standard of performance answers the question, “What does it mean to do a good job on this task?”

The standard of performance is also what is used to evaluate staff performance.

In this module managers will learn how to: (Learning Objectives)

  • Establish standards of performance.
  • Effectively communicate the standards of performance to their team.
  • Create standards of performance.
  • Determine what training is needed for staff to achieve the standards.

Tags:

By Josh Dye, employee evaluation, Managers, performance management, performance standards, Popular, staff expectations, Supervisors, workplace goals

Difficult Personalities: How to Navigate Relationships with Clients, Co-Workers and Others Who May Have Borderline Personality Disorder, Narcissism, and other Challenging Personalities

Speaker Josh Dye

Popular based on survey feedback!

Do you ever feel manipulated, controlled, or lied to?

Do you serve clients, or are in any relationships with people that have intense, irrational rages that seem to come out of nowhere?

Do you feel like you are walking on eggshells to avoid confrontations or constantly upsetting someone?

If the answer is yes, then you are likely interacting with someone that may have borderline personality disorder (BPD), narcissism or other challenging personality traits.

People compare working or living with someone that has borderline personality disorder, or other personality disorders to:

Living in a pressure cooker with thin walls and a faulty safety valve.

Living in a perpetual oxymoron. It’s a seemingly endless host of contradictions.

Feeling like you are going through the spin cycle on a washing machine. The world is whirling around, and you have no idea which way is up, down or sideways.

In this training, we will explore strategies to more effectively serve and interact with people that have, or demonstrate the traits of, people with borderline personality disorder, narcissism, and other challenging personalities.

You will learn: (Learning Objectives)

  • What is going on inside a person that has a personality disorder.
  • How to identify and understand behavior that is influenced by a personality disorder.
  • How to set boundaries and communicate with someone that has a personality disorder.
  • How to personally find peace and cope with the stress of interacting with people that have a personality disorder.

By the end of this training you will have a greater understanding of how to navigate complex interactions with people that have difficult personalities!

NOTE: This training is NOT about how to medically or psychologically provide treatment for someone with a personality disorder.

This is for professionals that happen to work with people that may have a personality disorder, and are looking for strategies to better serve them, and personally cope with the impacts of these challenging and stressful interactions.

Tags:

borderline personality disorder, Boundaries, By Josh Dye, client service, coping strategies, customer service, difficult personalities, narcissism, Popular

From Stigma to Strength: How to Communicate with People Whose Behaviors are Stigmatized

Speaker Josh Dye

Popular based on survey feedback!

People with addiction and substance use disorders are often blamed for their disease. This stigma discourages people from getting the help they need.

Would you want to interact with somebody who is just going to shame you?

Addiction stigma is baked into our culture. Sometimes we say something and do not realize the shame it heaps on others.

Other times we think we are helping, motivating, or simply ‘telling the truth’ when we are actually harming and re-traumatizing.

In this live webinar we will learn a better way to communicate with people that have a substance use disorder.

You will learn:

  • A brief history of the stigma of addiction.
  • Stigmatizing words people often use.
  • Alternative phrases to use instead.
  • 6 key principles of a trauma informed approach.
  • How to empower people to start making positive changes.

About the Presenter: Josh Dye, MPNA

Josh is the President & Founder of the Convene Training + Resilience Community. Since 2010, attendees in over 500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.

What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it. Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.

In 2010 Josh earned a Master’s Degree in Public & Nonprofit Administration from Metropolitan State University.

Tags:

addiction stigma, Behavior, By Josh Dye, Popular, stigma reduction strategies, substance use disorder, trauma informed communication

Trauma Informed Care

Speaker Josh Dye

Popular based on survey feedback!

Dr. Vicky Kelly said “Trauma Informed Care is a shift in the basic questions that we ask. A shift away from the question, What is wrong with you? to the question, What happened to you, and how does that impact how you function today? In this training, you will learn the three different types of trauma that people experience, and the common responses people exhibit when they have survived traumatic events.

You will also discover how to build trust with those who have experienced trauma, and how to empower clients to make positive healthy decisions.

You will also learn:

  • 6 key principles of a trauma informed approach
  • The universal precautions approach
  • The empowerment approach
  • How to have a trauma informed conversations and interactions
  • Person centered communication, and more!

Finally, bring your mobile phone to this training to participate in the live quizzes, polls, and interactive learning exercises that will help you get off to a positive start in functioning as a trauma informed professional and agency.

About the Speaker: Josh Dye, MPNA

Josh is the President & Founder of the Convene Training + Resilience Community. Since 2010, attendees in over 500 of his presentations have learned how to harness the courage to lead, create, have tough conversations, maximize precious time, and leverage moments of failure for meaningful growth.  

What separates Josh apart from other speakers and trainers is how he combines practical, actionable tips with inspiration and motivation. He doesn’t just tell you what to do, he charts the course for how to do it. Josh authentically speaks from his own experiences, benefiting audiences with lessons from both his successes and gut-wrenching failures.  

In 2010 Josh earned a Master’s Degree in Public & Nonprofit Administration from Metropolitan State University.

Tags:

By Josh Dye, client service, customer service, empowerment in trauma care, patient-centered communication, Popular, trauma informed approach, trauma informed care, trauma recovery

Authentic Influence: Communication that Moves Clients and Co-Workers to Action

Speaker Josh Dye

Popular based on survey feedback!

Do you want to have more success getting clients to make positive changes in their lives?

Do you want to have greater influence with your co-workers?

If so, it is important to understand what makes people say yes.

In this training we will cover practical, on-the-ground tips about how to communicate in a way that moves others to action.

You will learn: (Learning Objectives)

  • The 6 universal principles of Influence.
  • Motivational Interviewing techniques.
  • How to assertively ask for what you want without feeling awkward.
  • How to get buy-in on your ideas, plans, and processes without pressuring others.
  • How to guide clients and co-workers to win-win outcomes.
  • How to lead conversations to get positive results.

This is a great training for those who want to communicate more persuasively while remaining authentic and kind.

Tags:

assertive communication, authentic influence, By Josh Dye, effective communication, leadership communication, motivational interviewing, persuasive communication, Popular