This webinar is about forgiveness, new starts, shame, and the power of possibility. Catherine Hoke founded Defy Ventures, a revolutionary organization that transforms the lives of people released from prison. It heals families, strengthens communities and creates jobs. But mostly, Catherine’s work helps us find our humanity, regardless of whether we have been to prison or not. Catherine Hoke will share stories of her successful experiences serving clients and teach us what it means to lead from within while better serving those that need a second chance.
You will learn:(Learning Objectives)
- How to forgive yourself and others.
- How to more effectively serve clients who have made mistakes.
- How to achieve restoration with apologies and taking responsibility. H
- ow both you and your clients can discover your ‘generous hustle’ and benefit others.
About the Presenter: Catherine Hoke
What would it be like if you were known for the worst thing you’ve done? Or known for the worst thing you never did? Don’t we all need second chances? In 2004, Catherine Hoke toured several Texas prisons and discovered that many of the incarcerated men she met possessed strong business acumen, sales skills, and entrepreneurial qualities. She also found that many gangs and drug rings are run similarly to corporations —with bylaws, bookkeeping functions, marketing strategies, and quality control programs.
Following these realizations, Catherine Hoke founded two of the most successful and disruptive nonprofits in corrections: Prison Entrepreneurship Program and Defy Ventures. Her efforts have inspired 7,000 executives, entrepreneurs, and investors to volunteer as mentors and employers. Over 5,000 incarcerated people have graduated from these programs, and in doing so, many have earned Baylor University MBA certificates. The programs reduce violence and have produced industry-leading recidivism rates of less than 7% and 5% respectively. Most recently, Cat launched a company called Hustle 2.0. Hustle 2.0’s vision is to be the first self-sustaining, for-profit company delivering life-transforming education to millions of justice-involved Americans.
To produce the most cutting-edge product, Cat established a computer lab within California’s Pelican Bay State Prison, one of the most notorious prisons in America. In doing so, she is bringing together the most talented incarcerated people along with leading professors, industry experts, and correctional leaders to contribute to the program. Cat inspires audiences to use failure as a catalyst for innovation and reinvention. Cat will challenge you to ‘step to the line,’ forgive yourself and others, and move forward by making a difference. Seth Godin published her best-selling book, “A Second Chance: For You, For Me, and for the Rest of Us,” a powerful reflection on the struggles and triumphs of her journey, and her graduates’ journeys. Fast Company named Cat one of the “100 Most Creative People in Business.” Forbes named her on “40 Women to Watch Over 40.” She received the MDC Partners Humanitarian Award.
Tags:
client empowerment, client service, customer service, forgiveness, overcoming shame, restorative justice, second chances
