There are plenty of high-stakes moments in which people catch you off guard and make you feel defensive, whether by their choice of words or demeanor.
You know that you should respond calmly and dispassionately. Expressing strong emotions rarely helps to address the challenge. It also leaves a bad impression.
Nevertheless, your imposter syndrome kicks in, making you feel vulnerable, sensitive, and less confident in your abilities. This is magnified if you’re already feeling on edge from exhaustion, anxiety, and stress.
In this webinar you will learn how to maintain your composure so you can think clearly, express yourself with conviction, and come out strong.
You will learn (Learning Objectives):
- How to focus your mind after the initial shock.
- How to check your assumptions.
- How to start a dialogue.
- How to close with confidence.
About the Presenter: David Lancefield
David Lancefield helps leaders unlock value by transforming themselves and their organisations.
He is a contributing editor of strategy+business, contributor to Harvard Business Review and guest lecturer at London Business School. He has published more than 50 reports on strategy, digital innovation and leadership.
He serves as a catalyst, strategist and coach. He has advised more than 35 CEOs, led 500 projects, including 30 transformation programmes, structured 15 digital ventures/ecosystems and has 14 years’ experience as a strategy partner in PwC.
Tags:
confident communication, effective communication, handling pressure, imposter syndrome, staying calm, stress management
