Working through Crisis: Strategies to Support Yourself and Clients

Speaker Josh Dye

Working through Crisis: Strategies to Support Yourself and Clients

Right now many people are working through a crisis. The ongoing pandemic and recent staff and service shortages are creating incredible challenges for clients and the professionals that help meet their basic needs.

To survive this moment we need more than basic coping mechanisms. We need resilient strategies that help us physically and emotionally endure whatever we are facing. We also need tips to engage with clients when things get tough that are beyond our control. 

In this training we will explore: (Learning Objectives)

  • How to establish healthy personal and professional boundaries.
  • How to become more emotionally resilient.
  • How to effectively communicate with clients when challenges arise.
  • What to do when it seems like there are no good options.

New Normal: How to Adapt When Things Change

Speaker Josh Dye

Sometimes things suddenly change and we find ourselves grasping for a new normal.

Examples include:

  • A loved one dies.
  • A relationship ends.
  • A new job role or responsibilities.
  • A big change in income.
  • A big change to our previously comfortable routines.

These sudden changes can leave us feeling out of sorts, lost, uncomfortable, and not knowing what to do next.

In this we will cover how to develop a mindset that adapts quickly when changes happens.

You will learn: (Learning Objectives)

  • How to adjust your expectations
  • How to determine what is essential and what is not.
  • How to manage uncertainty and identify reliable information.
  • How to manage relationships during times of uncertainty.
  • How to gain long term perspective during short-term trials.

Difficult Personalities: How to Navigate Relationships with Clients, Co-Workers and Others Who May Have Borderline Personality Disorder, Narcissism, and other Challenging Personalities

Speaker Josh Dye

Popular based on survey feedback!

Do you ever feel manipulated, controlled, or lied to?

Do you serve clients, or are in any relationships with people that have intense, irrational rages that seem to come out of nowhere?

Do you feel like you are walking on eggshells to avoid confrontations or constantly upsetting someone?

If the answer is yes, then you are likely interacting with someone that may have borderline personality disorder (BPD), narcissism or other challenging personality traits.

People compare working or living with someone that has borderline personality disorder, or other personality disorders to:

Living in a pressure cooker with thin walls and a faulty safety valve.

Living in a perpetual oxymoron. It’s a seemingly endless host of contradictions.

Feeling like you are going through the spin cycle on a washing machine. The world is whirling around, and you have no idea which way is up, down or sideways.

In this training, we will explore strategies to more effectively serve and interact with people that have, or demonstrate the traits of, people with borderline personality disorder, narcissism, and other challenging personalities.

You will learn: (Learning Objectives)

  • What is going on inside a person that has a personality disorder.
  • How to identify and understand behavior that is influenced by a personality disorder.
  • How to set boundaries and communicate with someone that has a personality disorder.
  • How to personally find peace and cope with the stress of interacting with people that have a personality disorder.

By the end of this training you will have a greater understanding of how to navigate complex interactions with people that have difficult personalities!

NOTE: This training is NOT about how to medically or psychologically provide treatment for someone with a personality disorder.

This is for professionals that happen to work with people that may have a personality disorder, and are looking for strategies to better serve them, and personally cope with the impacts of these challenging and stressful interactions.