The 3 PROVEN STRATEGIES To Influence Anyone and WIN ANY NEGOTIATION

photo of chris voss

Voss emphasizes that successful negotiation focuses on collaboration rather than competition, aiming to succeed with people, not at their expense.

In this webinar you will learn (Learning Objectives):

  • The Power of “No” and Building True Confidence
  • The Importance of Curiosity and Paraphrasing
  • Practical Negotiation Tactics and Strategies
  • Leaving People Better and Avoiding Common Mistakes
  • Advanced Negotiation Techniques, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Collaboration in Negotiation, effective communication, Influence Techniques, negotiation strategies, Winning Negotiations

Dealing with Difficult People

Speaker Josh-Dye

It is hard to work, serve and live with difficult people. We don’t get to choose our co-workers, the people who walk through our doors needing service, or even many of our familiy members.

This means dealing with difficult people is inevitable.

In this training we will learn strategies for dealing with difficult people that were revealed in a new report from Harvard Law School’s Program of Negotiation.

You will learn how to: (Learning Objectives)

  • Overcome “my-way-or-the-highway” people to get things done.
  • Prepare ahead for challening conversations
  • Deal with stubborn, hostile, greedy, and even downright dishonest people
  • Ease tensions during negotiations to solve problems and build fruitful relationships.
  • Difficult people don’t have to slow us down or make us miserable. Learn strategies for managing these relationships in this training!

Tags:

build trust, By Josh Dye, challenging conversations, client service, conflict management, customer service, difficult people, negotiation strategies