Psychological Safety: Improve Your Work Culture One Question at a Time

Speaker Jean-Marie-DiGiovanna-

The foundation for strong relationships, highly collaborative teams and full self-expression is trust and psychological safety.

Creating a culture of psychological safety requires a willingness and a commitment to practice open and healthy dialogue.

Fostering psychological safety begins with the science of asking powerful questions and the art of compassionate listening. When applied, employees and customers feel heard, seen and understood. Employee’s thoughts, ideas and perspectives are welcome and their talents and creativity flourish.

Organizational consultant, speaker and author Jean Marie DiGiovanna, will share the critical success factors to creating trust and the foundational skillset and tools needed to create and foster a culture of psychologically safety.

In this interactive session, get ready to: (Learning Objectives)

  • Discover the equation for success and factors critical to creating an environment of trust and psychological safety.
  • Learn the #1 Skill Renaissance Leaders possess to shift the dialogue, increase employee engagement and create a culture of trust and psychological safety.
  • Apply the “Safety 6” Questions that open up the dialogue and foster psychological safety on a day-to-day basis.

About the Speaker: Jean Marie DiGiovanna

Jean Marie DiGiovanna is an international keynote speaker, leadership development expert, certified executive coach and best-selling author.

With her body of work on Renaissance Leadership and over 25 years of experience across the globe, she helps leaders and their teams shift the way they think, lead and communicate rapidly creating a culture of increased trust, collaboration and innovation.

She is a master of experiential learning and has a unique ability for asking the questions no one is asking and deeply listening for what’s not being said. She has a gift for creating a safe environment where leaders and their teams  find their voice, speak their truth and resolve conflict swiftly and gracefully.

Tags:

compassionate listening, employee engagement, organizational culture, psychological safety, teamwork, workplace trust

From Conflict to Courage: How to Stop Avoiding and Start Leading

Speaker Marlene-Chism-

Unresolved conflict is workplace kryptonite. Get ready to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth.

Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is.

We unintentionally mismanage conflict when they fall into patterns of what speaker Marlene Chism calls “The Three As:” aggression, avoidance, and appeasing.

“These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it’s all avoidance,” says Chism.

In this webinar you will learn how to fearlessly deal with conflict head-on by expanding your conflict capacity.

You will learn (Learning Objectives):

  • The three elements of conflict capacity: Inner Game, Outer Game, Culture.
  • Inner Game – How to build self-awareness, values, discernment, and emotional integrity.
  • Outer Game – Skills, tools, and communication techniques.
  • Culture – The visible and invisible structures around you that can encourage or discourage conflict.

About the Speaker: Marlene Chism

High-level leaders seek Marlene’s expertise as a thought partner, advisor or coach when going through periods of transition or change.

Organizations seek Marlene’s leadership development courses to teach mid-level and senior leaders the strategic communication skills to initiate conversations that get results and increase accountability.

She’s the author of four books, including Stop Workplace Drama; No-Drama Leadership; 7 Ways to Stop Drama in Your Healthcare Practice, and From Conflict to Courage: How to Stop Avoiding and Start Leading.

Marlene is an expert on the LinkedIn Learning platform offering courses in Anger Management; Difficult Conversations; Difficult Conversations for Managers, and Working with High Conflict People as a Manager.

Marlene has a degree in Communications from Drury University and a master’s degree in Human Resources Development from Webster University. She’s an advanced practitioner in Narrative Coaching.

Tags:

communication skills, conflict capacity, conflict management, Emotional Intelligence, teamwork, workplace leadership

Choosing Courage: The Everyday Guide for Being Brave at Work

Speaker Jim Detert

Have you ever wanted to disagree with your boss in a meeting? Speak up about something that doesn’t seem right? Make a tough decision that you know will be unpopular?

We all have opportunities to be courageous at work.

But since courage requires risk—to our reputations, our social standing, and, in some cases, our jobs—we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right.

There’s a better way to work and live.

Courage isn’t a character trait that only a few possess. It’s a virtue developed through practice.

In this webinar you will learn:

  • Research-based tactics to help you make better use of your courageous instincts at work.
  • How to develop courage through practice.
  • How to incoporate courage into your everyday life.
  • Stories of ordinary people who’ve acted courageously to make a greater impact.

About the Speaker: Jim Detert

Jim Detert is the author of the book Choosing Courage: The Everyday Guide to Being Brave at Work, published by Harvard Business Review Press.

He is the John L. Colley Professor of Business Administration in the Leadership and Organizational Behavior area at the University of Virginia’s Darden Graduate School of Business Administration and a Professor of Public Policy at the Batten School of Leadership and Public Policy.

Jim’s research focuses on workplace courage, improvement-oriented voice (why people speak up or stay silent at work), ethical decision-making and behavior, and other leadership-related topics. This research, as well as his consulting experiences, has been conducted across a variety of global high-technology and service-oriented industries as well as public sector institutions, including K-12 education.

Jim received his M.A. in sociology and Ph.D. in organizational behavior from Harvard University. He also holds an MBA from the University of Minnesota and a BBA from the University of Wisconsin.

Tags:

bravery skills, courageous leadership, personal development, risk taking, teamwork, workplace courage

Conflict Resolution Frameworks: Strategies and Tactics to Resolve Conflict Personally and Professionally

Speaker Josh Dye

Kwame Christian says a conflict is A negotiation with attitude.

Conflict is a regular part of our lives. Whether it is a disagreement with a co-worker, client, family member or friend, we need tools that help us resolve important issues that are holding us back.

For many of us, conflict is uncomfortable. We would rather avoid it than confront it. We also struggle to understand how to resolve conflicts fairly.

Following a conflict resolution process, or framework, helps a lot. Instead of just winging it, we can follow research-driven and time tested best practices.

In this training you will learn the different conflict styles that people have, and we will review conflict resolution frameworks created by three experts:

  • Lisa Gates’s Resolution Roadmap
  • Kwame Christian’s Compassionate Curiosity
  • Jennifer Beer and Caroline Packard’s Mediator’s Handbook, which forms the foundation of the process professional mediators use at Conflict Resolution Centers around the country.

Let’s get ready to resolve conflicts together!

Tags:

By Josh Dye, compassionate curiosity, conflict resolution, conflict styles, mediation techniques, negotiation skills, teamwork

Healthy Relationships: Improve Empathy, Communication and Boundaries

Speaker Michael Jascz

This webinar is about cultivating and sustaining healthy, thriving, fulfilling and meaningful relationships. The key to this is greater awareness. And it doesn’t have to be so difficult. You will learn a dynamic set of communication and social skills to have more harmonious relationships.

You will also learn (learning objectives)

  • How to listen with empathy.
  • How to articulate your needs and feelings without blame and judgment.
  • The “T” exercise that will help you understand your feelings, and have greater empathy for others.

The quality of life and work is the quality of our relationships. Learn how to improve your relationships in this webinar!

About the Speaker: Michael Jascz

Michael Jascz is the Founder and Executive Director of The Relationship Foundation, an educational initiative on the forefront of a unique approach to Social and Emotional Learning with proven results. For over 14 years, Michael has dedicated himself to helping people build healthy and meaningful relationships. Michael has developed a groundbreaking program entitled “Healthy Relationships 101,” which has been introduced in New York City high schools since 2007.

Before working in the school setting, Michael studied the work of leading relationship authors and lecturers — Harville Hendrix and Marshall Rosenberg — whose work inspired the Healthy Relationships 101 curriculum and guidebook. He has given numerous relationship presentations and seminars throughout the United States and Europe, and he maintains a private coaching practice. Michael holds a degree in political science and anthropology from the honors program at Ohio State University.

Tags:

assertive communication, Boundaries, empathy skills, healthy relationships, relationship skills, teamwork

Grief in the Workplace

Speaker Linda Trignano

Employees are the most important asset for running your organization and serving clients. Research indicates that illness or a death in the family is the second most common problem which affects workplace performance (stress is #1). When a death or other serious crisis occurs, on average it impacts the lives of more than 25 other people. Grief and loss can affect the individual or the entire team. Handling loss at work is challenging on a personal and professional level.

While 84% of companies have Employee Assistance Programs, only 10% of employees use them.  Managers and co-workers need to do more than just send a grieving individual to an EAP program which only addresses part of the grief/crisis picture.

In this webinar you will learn (learning objectives):

  • The impact of grief and how it affects the entire team.
  • What to do and say in times of crisis & grief.
  • How to talk to a grieving individual as well as their co-workers.
  • How the team’s productivity is affected during the grieving/crisis period.

Get ready to put plan in place to train your staff on how to handle grief or crisis in the workplace BEFORE a crisis arises.

About the Presenter: Linda Trignano

For more than 24 years Linda has worked facilitating grief recovery support groups, training grief facilitators, as well as working with individuals who are in the process of recovering from grief and loss.

She has worked with individuals experiencing a divorce or death, children who have lost a parent, relative or close friend to death or divorce, as well as training for a unique Rainbows program to work with the children of 9/11 victims. She is a certified facilitator through the Newark, NJ Diocese to create and run grief support groups. She also has training from Hospice to work with terminally ill patients.

All of this combined with over 18 years of corporate management roles with extensive experience in Employee Development Planning, Team Dynamics, Change/Transition Management and HR Quality Process Management has given her the unique skills to effectively train managers, staff and employees to be compassionate.

Tags:

crisis management, employee support, grief communication, team productivity, teamwork, workplace grief

From Boomers to Z: How to Work Effectively Across Generations

Speaker Josh Dye

For the first time in modern U.S. history there are significant members of 4 different

generations in the workplace: Baby Boomers, Generation X, Millennials, and Generation Z.

Differences in work styles, expectations and preferences have a big impact on how well we

work together…or not.

In this fast paced, interactive training you will learn why each generation approaches things the way that they do, and tips for adapting and working well together.

Learning Objectives:

  • Understand the background of each generation.
  • Understand the work style of each generation.
  • Learn how to adapt to effectively work and communicate with people from other generations.

Tags:

By Josh Dye, cross-generational communication, generational differences, multigenerational workplace, teamwork, work style adaptation

How to Work with (Almost) Anyone

Speaker Michael Bungay Stanier

Your happiness and your success depend on your working relationships.

  • How well you work with your boss.
  • The people you manage. 
  • The way collaboration happens with colleagues and peers.
  • How you connect with clients and the people you serve.

But the hard truth is this: most of us leave the health and fate of these relationships to chance.

We say “Hi,” exchange pleasantries … and hope for the best.

But many relationships become suboptimal at some point, whether it’s a good one that goes off the rails or one that was poor from the start.

But it doesn’t have to be like this.

Every working relationship can be better.

In this webinar Michael Bungay Stanier will show you how to build the best possible relationships.

You will learn (Learning Objectives):

  • 5 powerful questions that deepen trust.
  • How to set relationships up for success from the beginning.
  • How to maintain relationships so they thrive.
  • How to rebuild poor relationships.

About the Speaker: Michael Bungay Stanier

Michael Bungay Stanier is an award-winning author, teacher, and speaker. His books have sold more than 1.5 million copies. He founded a training and development company, Box of Crayons, that has taught coaching skills to hundreds of thousands of people around the world.

He was a Rhodes Scholar. He also created a book in partnership with Seth Godin that raised $400,000 for Malaria No More. He was named the #1 Thought Leader in Coaching and a Coaching Guru.

Tags:

building trust, collaboration skills, conflict resolution, relationship management, teamwork, workplace relationships

Methods: How to Work Effectively with People who Have Different Workstyles

Speaker Josh Dye

Working with people who have different work styles is often challenging. Our background, skills and experiences impact how we view communication, time, deadlines, relationships, decision-making, and more! To work effectively together, we must better understand our own work styles and the work styles and preferences of people on our team.

In this presentation you will learn: (Learning Objectives)

    • The 9 dimensions of work style.
    • How to adapt our own style to work better with others.
    • Milestone Management – How to approach small and large projects to ensure high quality work that meets deadlines!

Workplaces that feature a wide variety of workstyles are a strength and benefit. Request this session to learn how to work well together, regardless of how you approach the job!

Tags:

adapting work habits, By Josh Dye, communication skills, project management, team collaboration, team work style, teamwork

Culture of Trust: Improve Relationships, Morale, and Performance at Work and With Clients

Speaker Josh Dye

Popular based on survey feedback!

Trust is the foundation of a healthy workplace with high morale. When trust is lacking, tension and burnout are high, needless conflict spreads, and performance suffers. High stress environments make these things worse.

When trust is present efficiency increases, people support one another, clients are more cooperative, and work is a rewarding place to be.

To excel as an organization that is great for people and productivity the following must happen:

  • Managers and supervisors trust their staff.
  • Employees trust management.
  • Clients trust both the professionals and the organization serving them.

But how?

In this training you will learn how individuals and organizations can build trust in their relationships and communty,  including:

  • The top 10 traits of high trust people.
  • How to have effective relationships with people that hold different values.
  • How to build credibility.
  • How to restore trust after it was lost.

Trust can serve as our greatest benefit or biggest liability. Get ready to learn how to reap the benefit of high trust relationships and work environments in this dynamic training!

Tags:

build trust, By Josh Dye, leadership credibility, Popular, team morale, teamwork, trust restoration, workplace trust