Creating Structure to Give Freedom to Employees

The topic of discussion is how structure and non-negotiables in reality-based leadership philosophy can unleash innovation and creativity. Leaders often fear that implementing structure and accountability will kill engagement and innovation. The goal is to convince listeners of the value of adding structure to fuel innovation.

In this webinar you will learn (Learning Objectives):

  • Balance of Structure in Play
  • The Fence Study
  • Non-Negotiables
  • The Gates
  • Psychological Safety, and many more!

About the Speaker: Cy Wakeman

Cy Wakeman is a leadership expert, founder and CEO of Reality-Based Leadership, and a New York Times bestselling author. She focuses on reducing workplace drama and improving organizational effectiveness by promoting a reality-based approach to leadership. Her work emphasizes embracing change and accountability to achieve success.

Tags:

best of the internetEmployee FreedomInnovation at Workleadership structureManagersSupervisorsworkplace accountability

Accountability, Candor, and Good Conflict: How to Achieve Great Outcomes with Clients, Staff, and Co-Workers

Speaker Josh Dye

Popular based on survey feedback!

Do you wish that you could increase the accountability and follow through of the clients that you work with?

Are you a supervisor that wants staff to more clearly understand your expectations, and take greater accountability?

Would you like to reduce confusion and enhance transparent communication with your co-workers? 

If so, this is the training for you! 

This training is designed for the following professionals:

  • Those providing direct service to clients.
  • Supervisors managing staff.
  • Co-Workers working together on a team.

We will focus on practical strategies to communicate with greater clarity, inspire good conflict that leads to better results, and improve outcomes at all levels. 

You Will Learn: (Learning Objectives)

How to set and communicate standards of performance and behavior.

Learn to establish clear expectations that everyone understands and can follow.

How to use the rule of 7 to make sure expectations are understood and remembered.

Discover the ‘rule of 7’ technique to ensure your standards are not only set, but remembered and followed.

How to provide feedback and increase accountability when standards are not met.

Learn how to give constructive feedback that increases clarity, reduces confusion, creates mutual understanding, and encourages improvement.

Good conflict. How to address problems candidly, directly, and clearly without causing offense.

Master the art of directly communicating problems in a way that respects and considers the feelings of others.

Tags:

By Josh Dyeclear communicationclient serviceconstructive conflictcustomer servicefeedback skillsPopularsetting expectationsworkplace accountability