Unconscious Bias: Moving Beyond Shortcuts and Stereotypes Towards Awareness and Fairness

Our unconscious mind is amazing. It can process much more information than our conscious mind. It makes shortcuts based on our background, cultural environment and personal experiences to make quick decisions about everything around us. It is also wrong a lot of the time, especially when it comes to people that are different from us in areas of race, skin color, disability, gender, religion, weight, and more.

In this training you will learn how to increase awareness of implicit bias and discover strategies to better manage it when serving clients, working with peers, and making key decisions.

You will also learn:

  • What is bias?
  • How unconscious bias impacts are thinking, expectations and actions.
  • In Groups and Out Groups.
  • How to gain greater awareness of where you may have bias.
  • What are Microaggressions?
  • Strategies to reduce the impact of bias on decision making.