Conflict Resolution: Turning “oh no!” Moments in “Aha!” Success with Teams and Clients
Body Language: Understand the Messages Behind Micro-Expressions, Gestures, and Posture
Understanding body language cues help us communicate better and more clearly understand what others are truly thinking and feeling.
In this webinar by body language expert Kanan Tandi of Body Speaks Better, you will learn the following (learning objectives):
How to Identify & Interpret Micro-Expressions
Sometimes people don’t say what they mean or mean what they say. By understanding micro-expressions, you will know what people mean and how they feel, even if they don’t say it.
How to Read People through Gestures & Postures
You will learn the meaning behind various types of gestures and postures. These reveal confidence, interest and more. Knowing them makes it easier to read others.
Get ready to understand the messages behind body language in this fun webinar!
About the Presenter: Kanan Tandi
Kanan is the Director of Body Speaks Better, a body language training agency. She is certified by the Center for Body Language, a world-renowned body language and micro expressions training organization. She has also studied under Dr. Matsumoto, Humintell, Vanessa Van Edwards, Science of People, and more. She earned an MBA in Communication Management from Symbiosis International University.
Effective Negotiation, Mediation and Conflict Resolution
Are you confident when negotiating with your boss, co-workers & clients? Do you dread planning holidays with your in-laws? Do salary discussions make your stomach turn?
Escape second-guessing and selling yourself short by finding the negotiator in you!
Each one of us negotiates every single day of our lives — at work, with loved ones, and in other personal interactions.
Whether you’re buying a TV, deciding on a vacation spot, getting your children to do their homework, or asking for a raise, your negotiation, mediation and conflict resolution skills are continually put to the test.
In this webinar, Dr. Joshua Weiss will show you how to negotiate with confidence and calm for successful results!
About the Presenter: Dr. Joshua Weiss
Dr. Joshua N. Weiss is the co-founder, with William Ury (Author of Getting to Yes), of the Global Negotiation Initiative at Harvard University and a Senior Fellow at the Harvard Negotiation Project.
He is also the Director and creator of the Master’s of Science degree in Leadership and Negotiation at Bay Path University.
He received his Ph.D. from the Institute for Conflict Analysis and Resolution at George Mason University in 2002.
Dr. Weiss has spoken and published on Negotiation, Mediation, and systemic approaches to dealing with conflict.
In his current capacity, he conducts research, consults with many different types of organizations, delivers negotiation and mediation trainings and courses, and engages in negotiation and mediation at the organizational, corporate, government, and international levels.
Dr. Weiss has conducted trainings and consulted with a number of organizations, companies, and governmental entities, including: Microsoft, 5th 3rd Bank, Novellus, Christies Art Auction House, Prospectiv, CDM Smith, Houghton Mifflin Harcourt Publishing Company, Genzyme, the Yala Network, Shades Organization, United Nations (multiple departments), the US Government (State Department and Transportation Security Administration), various pharmaceutical companies, universities, and state governments.
The Dig: Increase Trust, Confidence and Connection through Authentic Interactions
Simpatico: How to Make Connections and Build Rapport with a Variety of Personalities and People
In both personal and professional life, building rapport is key to creating lasting relationships. Simpatico—the ability to connect and build understanding with people from all walks of life—isn’t just a skill, it’s an art. Whether you’re meeting new colleagues, clients, or making friends, knowing how to navigate different personalities and communication styles can make all the difference.
🌟 What is Simpatico? Simpatico is more than just getting along; it’s about creating a harmonious connection with others by understanding their unique perspectives, responding authentically, and adapting your approach to fit their needs. It’s about finding common ground while respecting differences.
💬 Why It Matters:
- Strengthens relationships and fosters collaboration
- Builds trust and enhances communication
- Helps you connect with diverse groups of people
- Creates positive, supportive environments in both work and social settings
🔑 Key Strategies for Building Rapport:
- Adapt to Different Communication Styles – Learn how to identify and meet the needs of different personalities.
- Practice Active Listening – Show genuine interest in what others are saying to establish trust and understanding.
- Find Common Ground – Focus on shared values, interests, or goals to bridge any gaps.
- Use Empathy and Compassion – Be sensitive to others’ feelings, and approach conversations with an open mind.
- Be Genuine – Authenticity goes a long way in building strong, lasting connections.
🌱 Tip: Building rapport is about creating mutual respect. Stay curious, open-minded, and adaptable, and you’ll form meaningful connections with anyone—no matter their background or personality.
👉 Ready to connect with more people on a deeper level? Start practicing these strategies today and watch your relationships flourish!
#Simpatico #BuildingRapport #RelationshipBuilding #EffectiveCommunication #Empathy #Adaptability #Collaboration #ConnectingWithPeople #SocialSkills #AuthenticConnection
Authentic Influence: Communication that Moves Clients and Co-Workers to Action
Great communication isn’t just about talking—it’s about inspiring action. Authentic influence is the ability to connect with others in a genuine way, build trust, and motivate them to take meaningful action, whether you’re working with clients, colleagues, or teams.
🌟 What is Authentic Influence? Authentic influence is the art of communicating in a way that is true to who you are, while also understanding and aligning with the needs and values of others. It’s about leading with integrity, transparency, and empathy, which creates a deep sense of trust and motivates people to act.
💬 Why It Matters:
- Builds trust and rapport
- Fosters collaboration and teamwork
- Drives positive results, both personally and professionally
- Creates long-term, meaningful relationships with clients and colleagues
🔑 Key Principles of Authentic Influence:
- Listen Actively – Show that you truly understand and care about others’ perspectives.
- Be Transparent – Share your intentions and motivations clearly, without manipulation.
- Be Empathetic – Connect with the emotions of others and respond with understanding.
- Lead with Purpose – Align your communication with shared values and goals.
- Encourage and Inspire – Offer support and positive reinforcement to help others take action.
🚀 Tip: Influence doesn’t come from being forceful—it comes from being real. When your words match your actions, and you genuinely care about others’ success, you’ll naturally inspire action.
👉 Ready to influence with authenticity? Start building trust, fostering connections, and inspiring results in every conversation!
#AuthenticInfluence #EffectiveCommunication #InspireAction #LeadWithIntegrity #TrustBuilding #EmpathyInAction #ClientSuccess #WorkplaceInfluence #Collaboration