The Missing Conversations: Navigating Awareness, Avoidance, and Adversity at Work

Zach Schaefer

What you don’t know can hurt you—and what you don’t talk about can absolutely destroy your team, your organization, and your career.

This webinar will give you and your team a framework to have higher quality conversations that directly and positively impact your work and culture.

In this webinar you will learn: (Learning Objectives)

  • The impact the leader’s “echo” has on employees as it reverberates throughout the organization.
  • How to prevent team member burnout by recognizing their accomplishments while giving them a new goal to shoot for.
  • The power of embracing effort itself as a talent that leaders can recognize and encourage in their teams.
  • Why so many leaders allow groupthink and the “disease to please” to stifle productive problem solving and constructive disagreement.
  • How to harness conflict as a catalyst for growth through healthy confrontation.
  • Why team members and peers often feel blindsided by feedback and constructive criticism.

About the Speaker: Zack Schaefer

Zach “Dr. Z” Schaefer is a successful entrepreneur, leadership coach, award-winning consultant, and highly-booked speaker. Three things you should know about Dr. Z:

1) He works with leaders to improve leadership communication behaviors and positively transform their organizations.

2) He’s a retired Associate Professor from the field of Applied Communication.

3) He’s a co-owner and Chief Culture Officer at The Post Sports Bar & Grill, a growing sports bar chain based in St. Louis, MO.

Tags:

Adversity, Avoidance, Burnout, conflict resolution, constructive feedback, effective communication, leadership development, Navigating Awareness, workplace communication

How to Succeed at Hard Conversations

photo of chris voss

Chris Voss emphasizes that success in hard conversations hinges on emotional intelligence, empathy, and effective listening. By focusing on connection and understanding, rather than control or domination, you can turn potentially confrontational situations into opportunities for collaboration and growth. These techniques are applicable in professional negotiations, personal relationships, and everyday interactions.

In this webinar you will learn (Learning Objectives):

  • Negotiation Mindset, Playfulness
  • Calm Voice, Emotional Shift, Music
  • Neuroscience Behind Calm Voice
  • Hypothesis Testing in Negotiations
  • Authenticity and Trustworthiness in Negotiations, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, conflict resolution, effective communication, Effective Listening, Emotional Intelligence, Hard Conversations, negotiation skills

 

The Art Of Negotiating To Get Whatever You Want

photo of chris voss

Listening is critical in negotiations, whether in business or law enforcement, as it can lead to faster deals in the future. The cost of being a hostage negotiator can be high, leading to emotional distance in personal life and potential trauma. Post-traumatic stress growth is possible, where a person can use a traumatic experience to become better than they were before.

In this webinar you will learn (Learning Objectives):

  • Becoming a hostage negotiator
  • The nature of human behaviour in business negotiations
  • Negotiation tactics
  • Hostage Negotiation Role Play
  • The Importance of Collaboration, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Business Negotiation, conflict resolution, effective communication, Hostage Negotiation, negotiation skills

 

How to Resolve Conflict in Relationships

The program “Open to Debate” focuses on debatable topics, and this episode is a conversation with psychotherapist Esther Perel about relationships and conflict. The conversation will explore constructive conflict and its importance in successful relationships. Esther Perel has a course called “Turning Conflict into Connection” and will share her insights on the topic.

In this webinar you will learn (Learning Objectives):

  • Turning conflict into connection
  • Human nature
  • Debaters vs Audiences
  • Losing the Balance
  • Polarization, and many more!

About the Speaker: Esther Perel

Esther Perel is a renowned psychotherapist and New York Times bestselling author, known for her work on relationships, intimacy, and infidelity. Her notable books include “The State of Affairs” and “Mating in Captivity.” She also hosts the podcast “Where Should We Begin,” where she explores the complexities of relationships.

Tags:

best of the internet, conflict resolution, Constructive Communication, personal development, professional development, Relationship Conflict

 

Conflict Resolution Frameworks: Strategies and Tactics to Resolve Conflict Personally and Professionally

Speaker Josh Dye

Kwame Christian says a conflict is A negotiation with attitude.

Conflict is a regular part of our lives. Whether it is a disagreement with a co-worker, client, family member or friend, we need tools that help us resolve important issues that are holding us back.

For many of us, conflict is uncomfortable. We would rather avoid it than confront it. We also struggle to understand how to resolve conflicts fairly.

Following a conflict resolution process, or framework, helps a lot. Instead of just winging it, we can follow research-driven and time tested best practices.

In this training you will learn the different conflict styles that people have, and we will review conflict resolution frameworks created by three experts:

  • Lisa Gates’s Resolution Roadmap
  • Kwame Christian’s Compassionate Curiosity
  • Jennifer Beer and Caroline Packard’s Mediator’s Handbook, which forms the foundation of the process professional mediators use at Conflict Resolution Centers around the country.

Let’s get ready to resolve conflicts together!

Tags:

By Josh Dye, compassionate curiosity, conflict resolution, conflict styles, mediation techniques, negotiation skills, teamwork

How to Work with (Almost) Anyone

Speaker Michael Bungay Stanier

Your happiness and your success depend on your working relationships.

  • How well you work with your boss.
  • The people you manage. 
  • The way collaboration happens with colleagues and peers.
  • How you connect with clients and the people you serve.

But the hard truth is this: most of us leave the health and fate of these relationships to chance.

We say “Hi,” exchange pleasantries … and hope for the best.

But many relationships become suboptimal at some point, whether it’s a good one that goes off the rails or one that was poor from the start.

But it doesn’t have to be like this.

Every working relationship can be better.

In this webinar Michael Bungay Stanier will show you how to build the best possible relationships.

You will learn (Learning Objectives):

  • 5 powerful questions that deepen trust.
  • How to set relationships up for success from the beginning.
  • How to maintain relationships so they thrive.
  • How to rebuild poor relationships.

About the Speaker: Michael Bungay Stanier

Michael Bungay Stanier is an award-winning author, teacher, and speaker. His books have sold more than 1.5 million copies. He founded a training and development company, Box of Crayons, that has taught coaching skills to hundreds of thousands of people around the world.

He was a Rhodes Scholar. He also created a book in partnership with Seth Godin that raised $400,000 for Malaria No More. He was named the #1 Thought Leader in Coaching and a Coaching Guru.

Tags:

building trust, collaboration skills, conflict resolution, relationship management, teamwork, workplace relationships

It Takes One to Tango: How I Rescued My Marriage with (almost) No Help From My Spouse, and How You Can Too

Speaker Winifred-Reilly

Conventional wisdom says that “it takes two” to turn a troubled marriage around and that both partners must have a shared commitment to change.

So when couples can’t agree on how—or whether—to make their marriage better, many give up or settle for a less-than-satisfying marriage (or think the only way out is divorce).

Fortunately, there is an alternative.

In this webinar, you will hear marriage and family therapist Winifred Reilly share her own story of reclaiming her now nearly forty-year marriage, along with anecdotes from many clients she’s worked with.

You’ll learn how to: (Learning Objectives)

  • Focus on your own behaviors and change them in ways that make you feel good about yourself and your marriage.
  • Take a firm stand for what truly matters to you without arguing, cajoling, or resorting to threats.
  • Identify the “big picture” issues at the basis of your repetitive fights—and learn how to unhook from them.
  • Be less reactive, especially in the face of your spouse’s provocations.
  • Develop the strength and stamina to be the sole agent of change.

About the Speaker: Winifred Reilly, LMFT

Winifred Reilly is the author of the book It Takes One to Tango: How I Rescued My Marriage with (Almost) No Help From My Spouse–and How You Can, Too.

As a California Licensed Marriage and Family Therapist, with a Masters Degree in Clinical Psychology, Winifred Reilly is trained to work with all aspects of interpersonal relationships. She has a private practice in Berkeley, California, with a clinical specialty in working with relationship issues, doing psychotherapy with couples and individuals.

In her more than thirty-five years of clinical practice, she has treated many hundreds of couples, ranging from those seeking guidance for an essentially sound relationship encountering difficulty, to couples who are convinced that they’re headed for divorce.

She also offers case consultation to therapists on their work with the challenging couple they treat.

Her writing has appeared on The Huffington Post,The Good Men Project, xo Jane, Real Simple, and on her relationship advice blog, Speaking of Marriage. Her book, It Takes One to Tango is about empowering one partner to create far-reaching positive change in a marriage, whether or not his or her spouse joins in the effort. (Simon and Schuster, April 2017).

Tags:

conflict resolution, effective communication, emotional resilience, marriage repair, relationship change, self growth in marriage

Conflict Resolution: Turning “Oh No!” Moments into “Aha!” Success with Teams and Clients

Speaker CrisMarie and Susan

The #1 source of pain on a team, or in any relationship, is conflict. When a team avoids conflict, it wastes the precious energy that drives creative problem-solving. What if conflict wasn’t good or bad? What if conflict was an energy source your team could harness to produce innovative, creative, and transformational results?

In this webinar, CrisMarie Campbell and Susan Clarke will reveal the following:

Learning Objectives

  • Learn the root causes of unproductive conflict
  • Learn the root causes of conflict avoidance
  • Learn practical real-world tools to deal with and use conflict to create productive solutions.

About the Presenters: Susan Clarke & CrisMarie Campbell

Susan Clarke – With curiosity, compassion, and laser-focus, Susan helps people identify and eliminate the blocks that keep them from creating what they really want in their relationships, work, and life. In 2002 she co-founded Thrive! with CrisMarie Campbell to help individuals and teams develop their leadership skills, increasing their influence, vitality [aka mojo] and momentum for creating the changes they want to see and experience in their lives.

CrisMarie Campbell – CrisMarie has a passion for people in leadership and creating winning teams. As an Olympic and World Championship rower, she learned firsthand what makes a championship team versus simply a team of champions. In 2002, CrisMarie co-founded Thrive! with Susan Clarke to share her unique perspective to a wider audience making relationships matter as much as organizational results.

Tags:

conflict avoidance, conflict resolution, creative problem solving, effective communication, productive conflict, team dynamics

Effective Negotiation, Mediation and Conflict Resolution

Are you confident when negotiating with your boss, co-workers & clients? Do you dread planning holidays with your in-laws? Do salary discussions make your stomach turn? Escape second-guessing and selling yourself short by finding the negotiator in you!

Each one of us negotiates every single day of our lives — at work, with loved ones, and in other personal interactions. Whether you’re buying a TV, deciding on a vacation spot, getting your children to do their homework, or asking for a raise, your negotiation, mediation and conflict resolution skills are continually put to the test. 

In this webinar, Dr. Joshua Weiss will show you how to negotiate with confidence and calm for successful results!

Learning Objectives:

* Learn how to be more confident when negotiating with your boss, co-workers, and clients.

* Learn how to better mediate differences of opinion.

* Learn strategies for better resolving conflict.  

About the Presenter: Dr. Joshua Weiss

Dr. Joshua N. Weiss is the co-founder, with William Ury (Author of Getting to Yes), of the Global Negotiation Initiative at Harvard University and a Senior Fellow at the Harvard Negotiation Project. He is also the Director and creator of the Master’s of Science degree in Leadership and Negotiation at Bay Path University. He received his Ph.D. from the Institute for Conflict Analysis and Resolution at George Mason University in 2002.

Dr. Weiss has spoken and published on Negotiation, Mediation, and systemic approaches to dealing with conflict. In his current capacity, he conducts research, consults with many different types of organizations, delivers negotiation and mediation trainings and courses, and engages in negotiation and mediation at the organizational, corporate, government, and international levels.

Dr. Weiss has conducted trainings and consulted with a number of organizations, companies, and governmental entities, including: Microsoft, 5th 3rd Bank, Novellus, Christies Art Auction House, Prospectiv, CDM Smith, Houghton Mifflin Harcourt Publishing Company, Genzyme, the Yala Network, Shades Organization, United Nations (multiple departments), the US Government (State Department and Transportation Security Administration), various pharmaceutical companies, universities, and state governments.

Tags:

active listening, collaborative problem solving, conflict resolution, effective communication, mediation techniques, negotiation skills

I Respectfully Disagree: How to Have Difficult Conversations in a Divided World

Justin Jones-Fosu

Popular based on survey feedback!

Start building bridges instead of barriers! 

In this training speaker Justin Jones-Fosu will share a 5-part framework that will help you have honest and enlightening conversations despite deep and fundamental disagreements.

You will learn the 5 pillars of respectfully disagreeing: (Learning Objectives)

  • Challenge your perspective
  • Be the student
  • Cultivate your curiosity
  • Seek the gray
  • Agree to respect

After attending this webinar you will understand how to disagree with someone’s ideology while passionately pursuing their humanity.

About the Speaker: Justin Jones-Fosu

Justin Jones-Fosu is the founder and CEO of Work. Meaningful. where he speaks 50-60 times per year to companies, organizations, and associations around the globe on meaningful work and inclusion. He also happens to be a highly sought-after business speaker, social entrepreneur, and meaningful work researcher. He is the founder and CEO of Work.

He is a husband, full-time daddy of 4 high-energy kids, and he also recently summited one of the 7 Summits (the tallest mountain on each continent). He is passionate about helping organizations and individuals take ownership of their mindset, purpose, and performance to achieve amazing results.

Tags:

bridge building, communication skills, conflict resolution, DEI, difficult conversations,  diversity, equity, inclusion, Popular, respectful disagreement