Smooth: Emotional Intelligence in High Stress Workplaces with Challenging Clients

Speaker Josh Dye

Working in high stress environments with challenging clients can feel like riding in a small boat through choppy waters.

It’s unstable.

It’s uncomfortable.

It’s unpredictable.

It can even make you feel nauseated with dread.

It doesn’t have to be that way.

In this training you will learn emotional intelligence techniques to smooth out those choppy waters, turning turbulent days into manageable, productive ones.

You will learn (Learning Objectives):

  • Strategies to stay calm, focused, and effective by mastering self-awareness, reframing challenges, and prioritizing what matters most.
  • How to avoid unnecessary conflict and navigate difficult personalities.
  • How to manage feelings of overwhelm that result from heavy workloads and limited resources.
  • How to create a more positive work experience, even in demanding environments.

Tags:

By Josh Dye, Challenging Clients, conflict management, Emotional Intelligence, High-Stress Work Environments, resilience, self care, Workplace Stress Management

What No One Tells You About Grief Healing

photo of David Kessler

Each person’s grief is unique, like their fingerprint, and no one else will experience it the same way. Grief can be categorized into big and small griefs, or macro and micro griefs, but this doesn’t imply that one is less than another. Grief can be experienced for someone you’ve never met, such as a singer or a well-known figure.

In this webinar you will learn (Learning Objectives):

  • What is grief
  • Anticipatory grief
  • Mirroring neurons
  • Complicated Grief
  • The River of Grief, and many more!

About the Speaker: David Kessler

David Kessler is an American author, public speaker, and expert on death and grieving, born on February 16, 1959. He has authored several books, including “Finding Meaning” and co-authored works with Elisabeth Kübler-Ross, such as “Life Lessons” and “Grief & Grieving.” He has extensive experience helping individuals navigate the complexities of grief.

Tags:

Coping with Grief, Emotional Loss, Grief Healing, resilience, self care

Boundaries, Feelings and Core Emotions

picture of brene brown

Connection is why humans are here, giving purpose and meaning to lives, and is neurobiologically how people are wired.

Shame is the fear of disconnection, and is easily understood as the fear that there is something about oneself that, if others know or see it, will make one unworthy of connection.

The people who have a strong sense of love and belonging believe they are worthy of love and belonging, and this is the only variable that separates them from those who struggle for it.

Wholehearted people, who live from a deep sense of worthiness, have in common a sense of courage, compassion to be kind to themselves and others, and connection as a result of authenticity.

In this webinar you will learn (Learning Objectives):

  • Wholeheartedness and Vulnerability
  • Numbing Vulnerability and Its Consequences
  • Practicing Vulnerability and Believing in Enoughness

About the Speaker: Brené Brown

Casandra Brené Brown (born November 18, 1965) is an American academic and podcaster who is the Huffington Foundation’s Brené Brown Endowed Chair at the University of Houston’s Graduate College of Social Work and a visiting professor in management at the McCombs School of Business in the University of Texas at Austin. Brown is known for her work on shame, vulnerability, and leadership, and for her widely viewed 2010 TEDx talk. She has written six number-one New York Times bestselling books and hosted two podcasts on Spotify.

Tags:

best of the internet, Connection & Belonging, Power of Vulnerability, resilience, self care, Wholehearted Living

The power of vulnerability

picture of brene brown

Connection is why humans are here, giving purpose and meaning to lives, and is neurobiologically how people are wired.

Shame is the fear of disconnection, and is easily understood as the fear that there is something about oneself that, if others know or see it, will make one unworthy of connection.

The people who have a strong sense of love and belonging believe they are worthy of love and belonging, and this is the only variable that separates them from those who struggle for it.

Wholehearted people, who live from a deep sense of worthiness, have in common a sense of courage, compassion to be kind to themselves and others, and connection as a result of authenticity.

In this webinar you will learn (Learning Objectives):

  • Wholeheartedness and Vulnerability
  • Numbing Vulnerability and Its Consequences
  • Practicing Vulnerability and Believing in Enoughness

About the Speaker: Brené Brown

Casandra Brené Brown (born November 18, 1965) is an American academic and podcaster who is the Huffington Foundation’s Brené Brown Endowed Chair at the University of Houston’s Graduate College of Social Work and a visiting professor in management at the McCombs School of Business in the University of Texas at Austin. Brown is known for her work on shame, vulnerability, and leadership, and for her widely viewed 2010 TEDx talk. She has written six number-one New York Times bestselling books and hosted two podcasts on Spotify.

Tags:

best of the internet, Connection & Belonging, Power of Vulnerability, resilience, self care, Wholehearted Living

Listening to shame

picture of brene brown

Shame is a crucial topic to discuss, as it’s closely tied to vulnerability and can prevent people from talking about important issues like race and privilege

The speaker believes that shame is what holds people back from having honest conversations and that it’s necessary to acknowledge and work through shame in order to move forward

The concept of shame is also relevant in other areas, such as medicine, where it can prevent people from admitting mistakes and learning from them

In this webinar you will learn (Learning Objectives):

  • Overcoming Shame with Empathy and Vulnerability
  • Understanding Shame
  • The Importance of Risk-Taking
  • Vulnerability and its Importance

About the Speaker: Brené Brown

Casandra Brené Brown (born November 18, 1965) is an American academic and podcaster who is the Huffington Foundation’s Brené Brown Endowed Chair at the University of Houston’s Graduate College of Social Work and a visiting professor in management at the McCombs School of Business in the University of Texas at Austin. Brown is known for her work on shame, vulnerability, and leadership, and for her widely viewed 2010 TEDx talk. She has written six number-one New York Times bestselling books and hosted two podcasts on Spotify.

Tags:

best of the internet, overcoming shame, personal growth, resilience, self care, Understanding Shame

Balance Your Boundaries

photo of Dr. Jody Janati

The topic of discussion is boundary setting and how to set a good boundary. A methodology for setting boundaries will be provided. 

In this webinar you will learn (Learning Objectives):

  • BALANCE YOUR BOUNDARIES
  • A Problem Well Stated is a Problem Half Solved
  • NEUTRALIZE YOUR LANGUAGE Debatable Issue

About the Speaker: Dr. Jody Janati

Dr. Jody Janati is an accomplished author, speaker, and educator specializing in interpersonal conflict resolution and effective communication strategies. She holds an Ed.D. in Organizational Leadership and an M.A. in Speech Communication.

Tags:

Balance Your Boundaries, best of the internet, Boundaries, communication skills, personal growth, resilience, self care

Nature and Nurture: Boost Mental Health, Productivity and Self Care

Fluorescent lights. Cubicles. Internal offices with no windows. Low energy. Sound familiar? We are spending less time outdoors than ever before. However, the impact of getting outside (and bringing nature inside) has great benefits for self care, mental health and productivity (for both us and our clients).

Learning Objectives

  • Learn the benefits of the outdoors for self care
  • Learn how getting outside improves mental health
  • Learn how getting outside improves productivity and focus
  • Learning about the mood-boosting benefits of the great outdoors for your clients, community and YOU!

About the Presenter: Hannah Maertz

Hannah has spent most of her career working in the non-profit sector, preparing at-risk youth for employment and education opportunities, programming public radio, and providing care to folks in need. Hannah is now is a Community Manager for a coworking space in downtown Minneapolis.

When not at work, you’ll find Hannah exploring Minneapolis on bike, checking out a local music show, or passionately discussing the importance of spending time in the outdoors. She has a B.A. in Women’s, Gender and Sexuality Studies and a B.A.S in Psychology from the University of Minnesota – Duluth.

Tags:

Health, Mental Health, nature therapy, outdoor wellness, productivity boost, self care, Well-being

Surviving and Thriving During Uncertainty, Stressful Times and Beyond

Speaker Josh Dye

Stress. Anxiety. Frustration. Fear. Uncertainty. Have you felt any of these emotions lately?

If so, you are not alone. 

The COVID-19 pandemic and recent social unrest are taking a toll on our emotional, physical, social, and financial health. 

Self care is hard for many of us during ‘normal’ times. How are we supposed to manage all of this? 

There are three common problems with a lot of self care advice:

1. It is too basic (yeah…I already know I’m supposed to exercise, eat right and go to bed early!).

2. It creates extra work during an already stressful time. (“Do this new thing, this new thing, AND this new thing and you’ll turn your life around!”).

3. It’s unrealistic (No, most of us can’t actually do it all, especially during times like this. Some balls will drop!).

Let’s explore a better way to do self care. 

In this webinar you will learn (Learning objectives):

  • Triggers – How to identify what is bothering you, so you can resolve it.
  • Anti-Goals – How to identify what you don’t want to do, so you can do what you want.
  • Subtraction – What to eliminate to make your life better.
  • Dropping the ball – What commitments to drop and what to preserve when time gets tight.

You will also learn practical tips on how to manage difficult emotions, achieve mental strength, and maintain physical and financial health during difficult times.

Tags:

By Josh Dye, emotional resilience, Mental Strength, pandemic self care, self care, stress management

The Power of Slow: The Counterintuitive Secret to Thriving in a Fast World

SLOW does not mean doing everything at a snail’s pace. That would be absurd. It means doing everything at the right speed: quickly, slowly or whatever pace works best.

Slow means being present, living each moment fully, and putting quality before quantity in everything from work to food to parenting.

In this webinar you will learn: (Learning Objectives)

  • How slowing down actually helps us achieve more.
  • The main reasons we feel like we are in such a rush.
  • How to maximize each moment at work and home.
  • Tips to improve thinking and decision making.

This webinar will help you work and live with greater intention and enjoyment.

About the Speaker: Carl Honore

Carl Honoré is a bestselling author, broadcaster and the voice of the Slow Movement. His two main-stage TED Talks have racked up millions of views.

Carl travels the world to deliver powerful keynotes that put time and tempo in a whole new light. His counter-intuitive message is simple but game-changing: To thrive in a fast world, you have to slow down.

Carl’s first book, In Praise of Slow, chronicles the global trend toward putting on the brakes in everything from work to food to parenting.

Carl featured in a series for BBC Radio 4 called The Slow Coach in which he helped frazzled, over-scheduled people slow down. He presented a television show called Frantic Family Rescue on Australia’s ABC 1. 

He also spent three years on the Board of Trustees of Hewitt School in New York City. In 2024, he was named an Advocate for Aging by the American Society for Aging and Next Avenue.

Carl is a father of two and lives in London.

While researching his first book on slowness, he was slapped with a speeding ticket.

Tags:

better decision making, mindful productivity, reduce stress, resilience, self care, slowing down benefits, work-life balance

The Mountain is You: Transforming Self-Sabotage to Self-Mastery

This webinar is about self sabotage. Why we do it, when we do it, and how to stop doing it…for good.

Coexisting but conflicting needs create self-sabotaging behaviors. This is why we resist efforts to change, often until they feel completely futile.

In this webinar you will learn how to:

  • Extract crucial insights from your most damaging habits.
  • Build emotional intelligence by understanding your brain and body.
  • Release past experiences.
  • Step out of your own way, and into your potential.

For centuries, the mountain has been used as a metaphor for the big challenges we face, especially ones that seem impossible to overcome.

To scale our mountains, we actually have to do the deep internal work of excavating trauma, building resilience, and adjusting how we show up for the climb.

In the end, it is not the mountain we master, but ourselves.

Learn how in this webinar!

About the Speaker: Brianna Wiest

Brianna is the bestselling author of the books 101 Essays That Will Change The Way You Think, The Mountain Is You, The Pivot Year, and more. Her books have sold over 1 million copies, regularly appear on global bestseller lists, are currently being translated into 40+ languages.

After working as a journalist as a post-graduate, writing for publications such as Forbes and Teen Vogue, Brianna began sharing her creative writing and personal reflections gained from years of self-inquiry and meditation practice. Over time, her work was shared around the world, and has since touched millions with messages of empowerment, self-reflection, and hope.

Today, Brianna is a partner at Thought Catalog, where she first published her books and began sharing her personal writing. She lives and works in Los Angeles, and travels to speak at businesses, conferences and bookstores worldwide.

Tags:

Emotional Intelligence, resilience, self care, self mastery, self sabotage, Trauma