Smooth: Emotional Intelligence in High Stress Workplaces with Challenging Clients

Speaker Josh Dye

Working in high stress environments with challenging clients can feel like riding in a small boat through choppy waters.

It’s unstable.

It’s uncomfortable.

It’s unpredictable.

It can even make you feel nauseated with dread.

It doesn’t have to be that way.

In this training you will learn emotional intelligence techniques to smooth out those choppy waters, turning turbulent days into manageable, productive ones.

You will learn (Learning Objectives):

  • Strategies to stay calm, focused, and effective by mastering self-awareness, reframing challenges, and prioritizing what matters most.
  • How to avoid unnecessary conflict and navigate difficult personalities.
  • How to manage feelings of overwhelm that result from heavy workloads and limited resources.
  • How to create a more positive work experience, even in demanding environments.

Tags:

By Josh Dye, Challenging Clients, conflict management, Emotional Intelligence, High-Stress Work Environments, resilience, self care, Workplace Stress Management

Doing More with Less: A.I. Tips and Tech Tricks for Human Services, Nonprofits, and County Governments

Speaker Josh Dye

Many counties, human services, and nonprofit organizations are working on policies for how they will, or won’t, use artificial intelligence.

Meanwhile, teams are asked to do more with less. Demand for services is at an all time high, while budgets and staffing face cuts.

Even if your organization has not finalized its AI policies, now is the time to explore how professionals are leveraging artificial intelligence to achieve more, despite limited financial and staff resources.

In this interactive training filled with live-demos you will learn how to do the following with AI: (Learning Objectives)

  • Improve trauma-informed client service by making it easier for them to get answers to questions, understand eligibility, and connect to resources, while reducing staff time and overwhelm.
  • Sharpen communication to write with greater clarity, and have hard conversations with more tact.
  • Reduce bias in decision making, and help brainstorm solutions.
  • Overcome language barriers with AI translation tools.
  • Streamline staff access to your organization’s internal resources, policies, procedures, and tools.
  • Design more effective webpages about your programs that serve the most vulnerable people in your community.
  • Research and learning to better understand complex topics, and prepare for important conversations.

Tags:

A.I., ai, AI in human services, artificial intelligence, bias reduction, By Josh Dye, communication tools, nonprofit tech, productivity, time management

 

Death by Meeting: Revolutionize Your Culture to Meet Less and Get More Done

Speaker Josh Dye

The Monday morning all-staff meeting. One-on-Ones. Regional conference calls. Supervision meetings to discuss client cases.

Emergency meetings. Meetings, Meetings, and more Meetings?

Are you experiencing these symptoms?

If so, you must seek immediate help before death by meeting permanently sets in.

All kidding aside, the amount of meetings our agencies hold is destroying morale, increasing burnout, making us less productive (NOT more), and getting in the way of our most important work.

There is a better way!

Learning Objectives

  • How to hold fewer meetings, but keep communication thriving.
  • How to leverage new technology to create transparency and accountability, while still meeting less.
  • An empowered model for decision making and leading that helps you get the most out the times you do meet.

Get ready to revolutionize your work culture to meet less and get more done! Learn how in this dynamic training.

Tags:

By Josh Dye, effective communication, leadership strategies, productivity, reducing meetings, time management

Remote: How to Work Effectively from Home During COVID-19 and Beyond

Speaker Josh Dye

COVID-19 is disrupting workplaces across the world. To address the public health crisis people are social distancing. For many, this means working remotely from home. Under normal circumstances, it takes time to adjust to working from home. Now, even more challenges exist.

For example, many are sharing space with their partners who are also working from home, and trying to watch their kids at the same time (including the presenter of this webinar)!

How will staff get anything done?

Don’t lose hope. Instead, watch this webinar for tips on how to effectively work from home during COVID-19 and beyond:

You will learn (Learning objectives):

  • How to communicate when working remotely.
  • How to collaborate when working remotely.
  • How to reduce distractions, especially in the COVID-19 environment.
  • How to set up a productive work from home space.
  • How to train a remote team.
  • How to avoid self-care and productivity pitfalls.
  • Technology tools and tips to get the most out of remote work.

This time is a challenge, but also an opportunity. Learn how to get the most out of these unique circumstances in this Convene Training + Resilience Community webinar!

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By Josh Dye, home office setup, productivity, remote work, time management, virtual collaboration, work from home

The Clutter Conundrum: How to Clear Away the Clutter to Restore Your Energy & Passion

Speaker Josh Dye

Clutter chokes our energy, productivity and resources (like money!) in our personal and professional lives. Clearing away the clutter reawakens our creativity, productivity, and passion.

In this session you will learn the following (Learning Objectives:

  • Why we accumulate clutter.
  • How your upbringing influenced the clutter in your life today.
  • How your current relationships influence the possessions you accumulate.
  • Resources to help you organize and declutter.
  • Tips to eliminate clutter in your home, relationships, email, devices, and more!

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By Josh Dye, clutter management, decluttering, energy restoration, organizing tips, productivity, time management

From A-to-Zuckerberg: Websites & Apps that Make Work & Life Easier

Speaker Josh Dye

Our work and lives are as busy and hectic as ever. Are email overload, daunting documentation requirements, boring meetings, and overwhelming clients (and co-workers!) driving you to the brink? Let technology help!

In this fast-paced session, Josh Dye will share websites, apps, and technology hacks that will increase your productivity, efficiency & learning, and help relieve stress.

Tags:

By Josh Dye, email hacks, productivity, stress reduction tools, technology tips, time management

Time Flies When You Waste It: Learn How to Take it Back

Speaker Josh Dye

The old saying “Time flies when you are having fun!” is true, but time flies at the speed of light when you waste it. This keynote presentation highlights the ways we waste time professionally AND personally, and offers practical, helpful tips for getting the most out of each precious moment we are given.

Do you feel like time is no longer you own? In this refreshing and motivational presentation you will learn how to take it back.

You will learn:

  • How to change your meeting culture so they no long drain time & energy.
  • Email hacks to have a manageable inbox every day.
  • Practical minimalism: transforming how time is spent personally.
  • How to have tough conversations that address challenging issues.

Each moment we have is precious. This session will help you spend time the way YOU want!

Tags:

By Josh Dye, email management, meeting culture, personal minimalism, productivity, time management

Flow: Create a Daily Practice to Control Your Time, Increase Productivity and Live Fully

Speaker Josh Dye

Are you owning your day, or does it feel like your day is owning you? What progress are you making on your goals and priorities? Do you spend time the way you want, with people who bring you life?

Enough questions. It is time for action. Specifically, it is time to set up a daily practice that helps you do the following:

Learning Objectives

  • Have peace of mind and focus throughout the day.
  • Make progress on your most important life goals.
  • Increase productivity at work.
  • Live life the way you want, fully!

Many of the most productive, successful and peaceful people have a daily practice. Now it is your turn! Learn how in this presentation.

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By Josh Dye, daily practice, goal setting, productivity, time management, work-life balance

Conflict Resolution Frameworks: Strategies and Tactics to Resolve Conflict Personally and Professionally

Speaker Josh Dye

Kwame Christian says a conflict is A negotiation with attitude.

Conflict is a regular part of our lives. Whether it is a disagreement with a co-worker, client, family member or friend, we need tools that help us resolve important issues that are holding us back.

For many of us, conflict is uncomfortable. We would rather avoid it than confront it. We also struggle to understand how to resolve conflicts fairly.

Following a conflict resolution process, or framework, helps a lot. Instead of just winging it, we can follow research-driven and time tested best practices.

In this training you will learn the different conflict styles that people have, and we will review conflict resolution frameworks created by three experts:

  • Lisa Gates’s Resolution Roadmap
  • Kwame Christian’s Compassionate Curiosity
  • Jennifer Beer and Caroline Packard’s Mediator’s Handbook, which forms the foundation of the process professional mediators use at Conflict Resolution Centers around the country.

Let’s get ready to resolve conflicts together!

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By Josh Dye, compassionate curiosity, conflict resolution, conflict styles, mediation techniques, negotiation skills, teamwork

Millennial Madness: How to Work Effectively with the Millennial Generation

Speaker Josh Dye

Selfies, social media, and sharing (bikes, cars, and more!) are hallmarks of the Millennial generation – the largest generation in U.S. history. Selfish and sense of entitlement are words some have used when working this group. If working with millennials was a Facebook relationship status it would be: “It’s Complicated.”

Factors including workplace culture, training, talent, motivation, personal life issues, and more all contribute to the working relationships. In this session you will learn how to move millennials from “It’s Complicated” to “Engaged!”

Learning Objectives

  • Learn influences on the Millennial generation
  • Learn traits of the Millennial generation
  • Learn workplace preferences of the Millennial generation
  • Learn how to form good relationships with and engage the Millennial generation

Tags:

By Josh Dye, generational traits, managing milleninals, millennial motivation, millennials at work, workplace engagement