How to Drive Defensive and Avoid Accidents

Defensive driving is about driving to save lives, time, and money despite the conditions around you and the actions of other road users. According to the World Health Organization, an estimated 1.2 million people are killed in road crashes each year, and as many as 50 million people are injured.

To be a safer driver and mitigate the risk of being involved in a traffic crash, you need to implement four features in your driving: manage space, control your speed, observe, and communicate effectively with other traffic. The Smith space cushion system, invented by Harold Smith in the 1940s, emphasizes the importance of leaving yourself an out, getting a big picture, making sure they see you, and aiming high on your steering. The host, Rick August, aims to provide actionable steps that can be put into place to improve driving, regardless of where you are in the world or the driving conditions.

In this webinar you will learn (Learning Objectives):

  • Managing Space and Speed
  • Intersections and Hazards
  • Defensive Driving Techniques and Vehicle Safety
  • Predicting Road User Behavior and Distracted Driving
  • Traffic Signals and Vehicle Operation, and many more!

About the Speaker: Rick August, PhD

His expertise includes detailed accident investigations, where he analyzes the road users involved, their actions, the site conditions, available evidence, and peer-reviewed research. He has worked on cases involving a range of vehicles, including semi-trucks, transit and school buses, vocational vehicles (e.g., dump, garbage, and concrete trucks), passenger cars, motorcycles, cyclists, and pedestrians.

With a PhD in legal history from the University of Melbourne, Dr. August’s research focused on policing and law as these relate to traffic safety. He combines this academic foundation with hands-on driving experience, having driven semi-trucks and buses internationally. Dr. August has been an instructor since 1997, teaching air brakes and defensive driving in Canada, Australia, and the U.S. He has authored two e-books and creates educational videos to promote safer driving practices. His deep knowledge and practical experience make him a respected authority in the field of traffic safety and crash analysis.

Tags:

Accident Prevention, best of the internet, Defensive Driving, Driving Techniques, personal development, professional development, Road Safety

 

Top 10 Negotiating Lines and How To Use Them

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Mastering these negotiating lines can significantly enhance your ability to navigate complex discussions. By employing these strategies, you can foster a more collaborative environment, uncover underlying interests, and work towards mutually beneficial outcomes. Remember, the key to successful negotiation lies in effective communication, active listening, and a genuine understanding of the other party’s needs and perspectives.

In this webinar you will learn (Learning Objectives):

  • Negotiation Tactics and Responses
  • Effective Communication Strategies
  • Identifying Unhelpful Individuals
  • Negotiation Skills Course and Application
  • Communication Style and Engagement, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Collaborative Negotiation, effective communication, Effective Negotiation, Negotiation Lines, Negotiation Tactics

 

How to Succeed at Hard Conversations

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Chris Voss emphasizes that success in hard conversations hinges on emotional intelligence, empathy, and effective listening. By focusing on connection and understanding, rather than control or domination, you can turn potentially confrontational situations into opportunities for collaboration and growth. These techniques are applicable in professional negotiations, personal relationships, and everyday interactions.

In this webinar you will learn (Learning Objectives):

  • Negotiation Mindset, Playfulness
  • Calm Voice, Emotional Shift, Music
  • Neuroscience Behind Calm Voice
  • Hypothesis Testing in Negotiations
  • Authenticity and Trustworthiness in Negotiations, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, conflict resolution, effective communication, Effective Listening, Emotional Intelligence, Hard Conversations, negotiation skills

 

The 3 PROVEN STRATEGIES To Influence Anyone and WIN ANY NEGOTIATION

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Voss emphasizes that successful negotiation focuses on collaboration rather than competition, aiming to succeed with people, not at their expense.

In this webinar you will learn (Learning Objectives):

  • The Power of “No” and Building True Confidence
  • The Importance of Curiosity and Paraphrasing
  • Practical Negotiation Tactics and Strategies
  • Leaving People Better and Avoiding Common Mistakes
  • Advanced Negotiation Techniques, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Collaboration in Negotiation, effective communication, Influence Techniques, negotiation strategies, Winning Negotiations

The Art Of Negotiating To Get Whatever You Want

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Listening is critical in negotiations, whether in business or law enforcement, as it can lead to faster deals in the future. The cost of being a hostage negotiator can be high, leading to emotional distance in personal life and potential trauma. Post-traumatic stress growth is possible, where a person can use a traumatic experience to become better than they were before.

In this webinar you will learn (Learning Objectives):

  • Becoming a hostage negotiator
  • The nature of human behaviour in business negotiations
  • Negotiation tactics
  • Hostage Negotiation Role Play
  • The Importance of Collaboration, and many more!

About the Speaker: Christopher Voss

Christopher “Chris” Voss, born on November 28, 1957, is an American businessman, author, and academic, best known for his role as a former FBI hostage negotiator. He served as the lead Crisis Negotiator for the FBI’s New York City division before becoming the lead international kidnapping negotiator. Voss is also the CEO of a consultancy and has authored a book on negotiation strategies.

Tags:

best of the internet, Business Negotiation, conflict resolution, effective communication, Hostage Negotiation, negotiation skills

 

How to Resolve Conflict in Relationships

The program “Open to Debate” focuses on debatable topics, and this episode is a conversation with psychotherapist Esther Perel about relationships and conflict. The conversation will explore constructive conflict and its importance in successful relationships. Esther Perel has a course called “Turning Conflict into Connection” and will share her insights on the topic.

In this webinar you will learn (Learning Objectives):

  • Turning conflict into connection
  • Human nature
  • Debaters vs Audiences
  • Losing the Balance
  • Polarization, and many more!

About the Speaker: Esther Perel

Esther Perel is a renowned psychotherapist and New York Times bestselling author, known for her work on relationships, intimacy, and infidelity. Her notable books include “The State of Affairs” and “Mating in Captivity.” She also hosts the podcast “Where Should We Begin,” where she explores the complexities of relationships.

Tags:

best of the internet, conflict resolution, Constructive Communication, personal development, professional development, Relationship Conflict

 

Motivational Interviewing Skills

A doctor’s approach to telling a patient to quit smoking can be ineffective if the patient is not ready to change, as seen in a story about a man who only quits smoking after a personal experience. Motivational interviewing is a technique that helps people find their own motivation to change, rather than being told what to do by others. The stages of change theory, developed by Pesca and Declemente, describes the progression of change as precontemplation, contemplation, preparation, action, and maintenance. Understanding the stages of change can help clinicians empathize with patients who are ambivalent about changing their behavior.

In this webinar you will learn (Learning Objectives):

  • Motivational Interviewing Techniques and Principles
  • Engaging with Patients and Identifying Change Talk
  • Effective Communication Techniques in Motivational Interviewing
  • Reflections and Avoiding Confrontation
  • Introduction to Motivational Interviewing and Stages of Change, and many more!

About the Speaker: Dr. Jonathan Fader, PhD

Dr. Jonathan Fader is a licensed clinical and performance psychologist based in New York City, renowned for his work with professional athletes, business leaders, and first responders. He co-founded Union Square Practice, a mental health center, and SportStrata, a performance coaching group, both located in New York City.

Tags:

behavior change, best of the internet, effective communication, motivational interviewing, Patient Engagement, Stages of Change

 

15 Communication Skills For More Meaningful Conversations

Lead-in lines can make starting conversations easier and help keep them going. There are only three simple lead-in lines to learn for effective communication. Practicing these lines in low-risk situations can help build confidence.

In this webinar you will learn (Learning Objectives):

  • Effective Communication
  • Lead-in Lines
  • Body Language
  • Navigational Phrases
  • Establishing Common Ground, and many more!

About the Speaker: Dan O’Connor

Dan O’Connor is an internationally acclaimed author, trainer, and keynote speaker with over 20 years of experience in the communication training industry. He is renowned for his tactical communication strategies, focusing on transforming negative environments into spaces where effective communication and relationship-building thrive.

Tags:

best of the internet, Body Language, building rapport, Conversation Skills, effective communication, Lead-in Lines

 

13 Years of Communication Skills Knowledge in 53 minutes

There are two fundamental areas in communication: visual image and vocal image. Visual image is how you dress, your body language, and how you reveal yourself to others.Vocal image is your voice when you speak, and people form thoughts and opinions about who you are based on it. In society, we tend to spend no time on our vocal image, but it’s crucial in forming beliefs about who we are.

In this webinar you will learn (Learning Objectives):

  • The 5 vocal foundations of great communication
  • Embracing your unique voice
  • Analyzing your voice
  • 3 ways to reduce nerves in public speaking
  • Situational awareness and developing wit, and many more!

About the Speaker: Vinh Giang

Vinh Giang is an award-winning keynote speaker and communication coach who specializes in helping individuals unlock their potential through effective communication strategies. He also has a background as a teacher and a magician, blending performance skills with his coaching.

Tags:

best of the internet, Body Language, effective communication, Effective Speaking, Public Speaking Skills, Vocal PresenceVocal Presence

Think Fast, Talk Smart: Communication Techniques

Effective speaking in spontaneous situations is crucial, and it’s the focus of the discussion, with the goal of helping participants become more effective communicators by managing their anxiety and changing their approach, attitude, and practice. Spontaneous speaking is more prevalent than planned speaking, and it can occur in various situations, such as giving introductions, providing feedback, or responding to cold calls.

In this webinar you will learn (Learning Objectives):

  • Interactivity and Practice in Spontaneous Speaking
  • Techniques for Managing Anxiety in Presentations
  • Overcoming Perfectionism in Spontaneous Speaking
  • Embracing Imperfection and Seeking Understanding in Speaking
  • Effective Communication Structures for Spontaneous Speaking, and many more!

About the Speaker: Matt Abrahams

Matt Abrahams is a lecturer in Organizational Behavior at Stanford Graduate School of Business. He is known for his expertise in communication, offering tailored coaching and training aimed at improving individuals’ communication skills. Additionally, he has decades of experience as an educator, author, and podcast host.

Tags:

best of the internet, effective communication, Managing Speaking Anxiety, Public Speaking Skills, Speaking with Confidence, Spontaneous Speaking