Effective Communication

De-Escalate How to Calm an Angry Person in 90 Seconds or Less (1)

We live in an increasingly divided world and most of us have encountered our fair share of aggressive people and difficult confrontations.

Fortunately, we now have the tools to become peacemakers and transform emotionally volatile situations and hurt feelings to calm, non-aggressive ones.

In this webinar you will learn a set of social listening and communication skills, based on the latest findings in neuroscience and meditation.

You will also learn practical tips on how to be civil in an uncivil society.

We can bring peace to all facets of life, cultivate healthier relationships, and participate in creating a more caring and compassionate future for us all.

Learn how in this webinar!

Discover your communication style and elevate consciousness at work to build trust, strengthen collaboration, relieve stress, and improve wellbeing.

Our work lives revolve around effective communication. It is essential for cultivating trust and team collaboration, as well as strengthening our motivation and wellbeing at work.

And with teams experiencing more anxiety, stress, and burnout than ever before, strong communication skills have never been more essential.

In this webinar you will learn the 4 communication styles based on  Maryanne O’Brien’s  proprietary model:

  • Expressive
  • Reserved
  • Direct
  • Harmonious

You will also learn:

  • The connection between emotional health and communication patterns.
  • Strategies to manage your communication style under stress.
  • Practices to improve your well-being and reduce conflict.
  • Methods to flex toward other styles to communicate more effectively with people.

Social media and 24-hour news provides a constant source of unending information that can spread like wildfire. Shielding kids from news and information is not an option.

What’s a parent or professional that works with kids to do?

Don’t be afraid of starting conversations about hard topics. These conversations are a must. Keep the lines of communication open. Calm and Connection are the key!

In this webinar you will learn (Learning Objectives):

  • How to make the conversations happen.
  • What to do before the conversation.
  • When and how to most effectively speak with kids about traumatic events.
How to Stay Cool When You are Put on the Spot
There are plenty of high-stakes moments in which people catch you off guard and make you feel defensive, whether by their choice of words or demeanor.
You know that you should respond calmly and dispassionately. Expressing strong emotions rarely helps to address the challenge. It also leaves a bad impression.
Nevertheless, your imposter syndrome kicks in, making you feel vulnerable, sensitive, and less confident in your abilities. This is magnified if you’re already feeling on edge from exhaustion, anxiety, and stress.
In this webinar you will learn how to maintain your composure so you can think clearly, express yourself with conviction, and come out strong.
You will learn (Learning Objectives):
  • How to focus your mind after the initial shock.
  • How to check your assumptions.
  • How to start a dialogue.
  • How to close with confidence.
The Magic of Message: How to Talk Less, Say More and Connect with Anyone

Did you know the world’s shortest joke can be told in just two words?

It’s hard to get our ideas to spread. The real problem is that we focus too much on how great and innovative our idea is, rather than how clear and understandable it is.

But in truth, the more you know about something, the harder it is to explain it to an outsider.

That’s why to spread our ideas we need to be able to state what it is, who it’s for, and why it matters in one sentence. Yes, just one. And in this program, you’ll learn how.

In this session you’re going to learn how the greatest communicators capture attention, earn trust, and build meaningful relationships, and how you can apply the same techniques to elevate your message the next time you have something important to say.

In this webinar you will learn (Learning Objectives):

  • Understand the formula for producing crystal clear messaging.
  • Apply the techniques used by the world’s best thinkers and doers to capture attention and earn trust in their communication and conversations.
  • Create brand new messages that move people to action.
It Takes One to Tango: How I Rescued My Marriage with Almost No Help From My Spouse, and How You Can Too

Conventional wisdom says that “it takes two” to turn a troubled marriage around and that both partners must have a shared commitment to change.

So when couples can’t agree on how—or whether—to make their marriage better, many give up or settle for a less-than-satisfying marriage (or think the only way out is divorce).

Fortunately, there is an alternative.

In this webinar, you will hear marriage and family therapist Winifred Reilly share her own story of reclaiming her now nearly forty-year marriage, along with anecdotes from many clients she’s worked with.

You’ll learn how to: (Learning Objectives)

  • Focus on your own behaviors and change them in ways that make you feel good about yourself and your marriage.
  • Take a firm stand for what truly matters to you without arguing, cajoling, or resorting to threats.
  • Identify the “big picture” issues at the basis of your repetitive fights—and learn how to unhook from them.
  • Be less reactive, especially in the face of your spouse’s provocations.
  • Develop the strength and stamina to be the sole agent of change.

Resilience and Self Care

Stress Management: Reduce Vicarious Trauma, Compassion Fatigue and Burnout
Stress Management: Reduce Vicarious Trauma, Compassion Fatigue and Burnout
This webinar will explore two questions:
1. What does a healthy identity look like when incorporating mind-body-spirit self care practices that help manage stress?
2. How can we implement effective mind-body-spirit practices to achieve and maintain wellness and wholeness?
In this webinar you will learn (Learning Objectives):
  • How to identify stressors and their impact on your life.
  • The difference between vicarious trauma, compassion fatigue, and burnout.
  • Learn stress-relieving tools to target specific stressors.
  • How to set professional and personal boundaries in order to alleviate stress.
About the Speaker: Dr. Gimel Rogers, Psy.D., ABPP
Dr. Gimel Rogers is a licensed psychologist and is Board Certified in Clinical Psychology from the American Board of Professional Psychology.
With over 10 years of clinical, professional speaking, and training experience she is the owner of F.I.R.E. Igniting Lives and founder of One Temple Fitness. She is a Custody Evaluator of the Professional Clinical and Forensic Services department at the Institute on Violence, Abuse, and Trauma (IVAT).
She earned her doctorate from Pepperdine University and has provided trauma-focused care with clients from the Children of the Night Program, the Ventura Youth Correctional Facility, FCI Terminal Island, and community programs serving survivors of intimate partner violence.

In this webinar, Amy Morin, LCSW will provide guidance on how to raise mentally strong children.

Amy will share research, stories, and examples that help participants understand: (Learning Objectives)

  • The 3 fears that affect the way we raise kids.
  • The 13 unhealthy yet common parenting strategies that rob kids of the mental strength they need to become the best versions of themselves.
  • The exercises that parents can perform alongside their children to help them build and flex the mental muscles they’re going to need in the real world.
Stress Management: Reduce Vicarious Trauma, Compassion Fatigue and Burnout

Stress Management: Reduce Vicarious Trauma, Compassion Fatigue and Burnout

This webinar will explore two questions:

1. What does a healthy identity look like when incorporating mind-body-spirit self care practices that help manage stress?

2. How can we implement effective mind-body-spirit practices to achieve and maintain wellness and wholeness?

In this webinar you will learn (Learning Objectives):

  • How to identify stressors and their impact on your life.
  • The difference between vicarious trauma, compassion fatigue, and burnout.
  • Learn stress-relieving tools to target specific stressors.
  • How to set professional and personal boundaries in order to alleviate stress.

About the Presenter: Dr. Gimel Rogers

Dr. Gimel Rogers is a licensed psychologist and is Board Certified in Clinical Psychology from the American Board of Professional Psychology.

With over 10 years of clinical, professional speaking, and training experience she is the owner of F.I.R.E. Igniting Lives and founder of One Temple Fitness. She is a Custody Evaluator of the Professional Clinical and Forensic Services department at the Institute on Violence, Abuse, and Trauma (IVAT).

She earned her doctorate from Pepperdine University and has provided trauma-focused care with clients from the Children of the Night Program, the Ventura Youth Correctional Facility, FCI Terminal Island, and community programs serving survivors of intimate partner violence.

Are you tired of bending over backwards for everyone else while no one really looks out for you?

Does it feel like you are always trying to make others happy, and if you ever dare set a limit, you get pushback or guilt trips?

Do you secretly fear saying no because you’re worried people will no long value, or even like you, if you do?

If so, this is the webinar for you.

When you KNOW where your boundaries are and can communicate them confidently, all this will change.

 In this webinar you will learn how to:

  • Stand firm in your limits and teach others to respect them too.
  • Stop feeling pushed around and talked into things you really don’t want to do.
  • Stop feeling so trapped with all the daily expectations and, instead just slow down and enjoy your life.
  • Say no without worrying that people will no longer like or value you.
  • End the need to justify your choices- and feel GOOD about listening to and living your own life for a change.

Get ready to put the right boundaries in place, and start listening to yourself and confidently setting your limits without feeling guilty, stressed or selfish.

The 7 Types of Rest: Recover Your Life, Renew Your Energy, Restore Your Sanity

How can we keep our energy, happiness, creativity, and relationships thriving in the midst of never-ending family demands, career pressures, and the stress of everyday life?

Through rest.

But rest is more than just sleep. 

According to Dr. Saundra Dalton-Smith, a board-certified internal medicine doctor, there are 7 essential types of rest we must get:

  • Physical
  • Mental
  • Spiritual
  • Emotional
  • Sensory
  • Social
  • Creative

A deficiency in any one of these types of rest can have unfavorable effects on our health, happiness, relationships, creativity, and productivity.

In this webinar you will learn: (Learning Objectives)

  • The science of rest.
  • The spirituality of rest.
  • The gifts of rest.
  • The fruits of rest.

In this webinar you will learn the tools to give yourself permission to embrace rest, set boundaries, and seek sanctuary without any guilt, shame, or fear.

The Power of the Downstate: Restore Your Life Using Your Body's Own Restorative Systems
If you’re like most people, the relentless daily grind of go-go-go, do-do-do, can run down your energy and deplete your resources.
While most of us find our lives full of “Upstate” moments that rev up our stress engines, it doesn’t have to be this way.
In the webinar world-renowned sleep researcher Sara C. Mednick, PhD, will show us how we can access the most replenishing and repairing aspects of sleep through activities and moments that happen during our day by diving into our “Downstate.”
Dr. Mednick shows that bringing ourselves back to the Downstate is critical for our health, well-being, and cognitive longevity.
You will learn (Learning Objectives):
  • How our bodies and minds are guided by a natural Upstate/Downstate rhythm—and how our modern lifestyles disrupt these rhythms to our detriment.
  • How our vital organs and systems benefit from spending more time in the Downstate –  which decreases the risk for Alzheimer’s disease, chronic illness, and early death.
  • How we can activate the Downstate through rethinking how to breathe, eat, sleep and exercise.

As we struggle to keep up in a knowledge economy that never sleeps, we arm ourselves with life hacks, to-do lists, and an inbox-zero mentality, grasping at anything that will help us work faster, push harder, and produce more.

There’s just one problem: most of these solutions are making things worse. Creativity isn’t produced on an assembly line, and endless hustle is ruining our mental and physical health while subtracting from our creative performance. Productivity and Creativity are not compatible; we are stuck between them, and like the opposite poles of a magnet, they are tearing us apart.

When we’re told to sleep more, meditate, and slow down, we nod our heads in agreement, yet seem incapable of applying this advice in our own lives.

Why do we act against our creative best interests?


The answer lies in our history, culture, and biology. Instead of focusing on how we work, we must understand why we work―why we believe that what we do determines who we are.

This webinar will explore how our work culture creates contradictions between what we think we want and what we actually need, and points the way to a more humane, more sustainable, and, yes, more creative, way of working and living.

The Innovations that are About to Change Your Life

From in-body organ regeneration and 200-year lifespans, to moveable cities and climate modification, many scientific advances that feel far off — even fictional — are likely right around the corner.

Understanding the paradigm-shifting nature of what is to come is essential for ensuring transitions that preserve human life and dignity.

Learning objectives:

  • Understand the most likely paradigm-shifting innovations that are within most human lifetimes.
  • Learn about the ways in which each of these shifts will impact human culture, governance and economies.
Strength is built by pushing back against whatever life throws at you. Strength is built by doing what’s hard and leaving your comfort zone.
Over time, everything gets messier and more disorganized. Even if you do nothing, everything still deteriorates and degrades. Without order, optimal function is impossible.
The consequence of suboptimal functioning is mediocre living.
Strong people resist the effects of entropy.
Strength is what allows you to build, rejuvenate, and organize your energies.  Strength can take your life from subpar to outstanding.
  • Physical strength fights against nature. It builds and preserves physical health.
  • Emotional strength resists hysterics. It nurtures and develops emotional well-being.
  • Mental strength erodes irrationality. It fortifies and protects mental health.
In this webinar you will learn (Learning Objectives):
  • How to build physical strength.
  • How to build emotional strength.
  • How to build mental strength.
Confidence Building Strategies for Work and Life

Discover how to increase confidence, overcome self-doubt, and showcase your strengths!

We all struggle sometimes to find the confidence we need.

In this webinar, confidence and motivation expert Kirsty Hulse will teach practical skills to increase confidence, overcome self-doubt, and showcase your strengths.

You will learn (Learning Objectives):

  • How to improve your self-image by overcoming your negativity bias, softening your inner critic, and learning to think confident thoughts throughout your day.
  • How to develop resilience when dealing with difficult situations.
  • How to demonstrate your unique confident traits and project your confidence outwards.

Diversity and Inclusion

A Safe Place to Talk About Race: How to Address Race and Culture at Work

This webinar offers practical and real approaches to discuss and navigate the issues of race and culture in the workplace. You will discover steps and tools for more effective outcomes that help you lead with greater confidence.

You will learn:

  • Current Social Justice Issues – How to handle these at work.
  • It’s not our fault – Now, what basic definitions do we need to know?
  • Is Everything about race and culture? What’s the difference
  • Opportunities! 5 ways to respond when someone else makes mistakes.
  • Opportunities! 5+ ways to respond if you make mistakes.
  • What race and culture skills the best leaders demonstrate.

About the Speaker: Sharon Davis

Sharon Davis is a founding member of the Institute for Healing of Racism in 1987.

She has conducted International Dialogue Racism sessions in Mmabato, South Africa, and facilitated a Public Seminar on Cultural and Tribal Unity in Gabaronne, Botswana, and conflict resolution in China. She was interviewed by McNeil/Lehrer Newshour for the “Healing Racism in America” segment.

Sharon served as an International Institute and U.S Immigration Services speaker and MC at Swearing-in Ceremonies for new Americans, a regular TV panelist on “Interfaith Odyssey”, and Advisor and former Executive Director at the National Resource Center for Racial Healing which included being a Project Advisor – Diversity for NASA’s Jet Propulsion Laboratory Saturn Titan Mission.

Date – January 22, 2022

Time – 11:30 am – 12:30 pm central time


Worried about how your mind or body might change over time?

That’s actually ableism, not ageism.

Why does it matter?

Because we age well not by denying those changes, but by adapting to them.

In this webinar you will learn:

  • The difference between ageism and ableism.
  • How ageism and ableism intersect and reinforce each other.
  • Why it’s so important to dismantle the dread and dual stigma of ageism and ableism.

Productivity and Time Management

How do you get things done when it feels like the world is conspiring to hijack your time, your attention, and your focus?

When distractions are everywhere, and nothing seems to get accomplished?

Start by watching this webinar to learn the tools and strategies for overcoming procrastination, building stronger habits, harnessing daily energy, and being more focused, all so you can be more efficient and effective with your time and get things DONE.

You will learn (learning objectives)

  • The importance of being in action.
  • How to prevent obstacles from stopping you.
  • How working with (and around) your brain, can make all the difference in what can be accomplished every day.
  • How to leverage the trifecta of action, energy, and focus to stay on track and get more DONE
Declutter, Outsource, Automate
Do you sometimes feel overwhelmed by clutter in your personal life?
Do you feel like you have too much on your plate at work and at home?
Do you need to do more with less time?
If so, this webinar is for you! Professional organizer Rebekah Saltzman will share her best tips to boost your productivity and peace of mind through decluttering, automating, and outsourcing.
You will learn (Learning Objectives):
  • Top 10 decluttering tips to clear your mind (and space!)
  • How to determine what to outsource and when (e.g. house cleaning, lawn mowing, and other tasks).
  • 3 automation tools for increased workplace productivity (e.g. Helpful templates).

Mental Health

Anxiety is a powerful force. It makes us question our decisions and ourselves, worry about the future, and it fills our days with dread and emotional turbulence.
But what if we understood that anxiety is merely a trick of the mind, trying to convince us we’re in danger?
Anxiety is like a magician behind the curtain, playing subtle tricks on us to convince us that we’re in danger when we’re not. When we understand this, we can observe our anxious feelings with some distance.
It’s time to outsmart your worry and anxiety.
In this webinar you will learn (Learning Objectives):
  • The “trick” of chronic anxiety.
  • The ten most powerful techniques based in acceptance and commitment therapy (ACT) and cognitive behavioral therapy (CBT) to help you respond differently to panic, anxiety, worry, and phobias.
It’s time to outsmart your worry and anxiety. Learn how in this webinar!


JL Collins wrote a book called The Simple Path to Wealth. 

The book grew out of a series of letters to his daughter concerning various things—mostly about money and investing—she was not yet quite ready to hear.

Since money is the single most powerful tool we have for navigating this complex world we’ve created, understanding it is critical.

“But Dad,” she once said, “I know money is important. I just don’t want to spend my life thinking about it.”

This was eye-opening. I love this stuff. But most people have better things to do with their precious time. Bridges to build, diseases to cure, treaties to negotiate, mountains to climb, technologies to create, children to teach, businesses to run.

Unfortunately, benign neglect of things financial leaves you open to the charlatans of the financial world. The people who make investing endlessly complex, because if it can be made complex it becomes more profitable for them, more expensive for us, and we are forced into their waiting arms.

Here’s an important truth: Complex investments exist only to profit those who create and sell them. Not only are they more costly to the investor, they are less effective.

The simple approach I created for her and will present to you, is not only easy to understand and implement, it is more powerful than any other.

In this webinar you will learn:

  • Debt: Why you must avoid it and what to do if you have it.
  • How to think about money, and the unique way understanding this is key to building your wealth.
  • Where traditional investing advice goes wrong and what actually works.
  • What the stock market really is and how it really works.
  • Why the stock market always goes up and why most people still lose money investing in it.
  • How to invest in a raging bull, or bear, market.
  • Specific investments to implement these strategies.
  • How to simplify the sometimes confusing world of 401(k), 403(b), TSP, IRA and Roth accounts.
  • TRFs (Target Retirement Funds), HSAs (Health Savings Accounts) and RMDs (Required Minimum Distributions).

Emotional Eating: Tips to Tame Your Food Mood

The grim statistics of America’s weight woes are closely tied to the emotional and mental coping mechanisms we practice to process our feelings.

Dr. Ro, America’s Nutrition Coach, has great news!

These habits can be changed and we have the power to break free from eating our feelings and overcome emotional eating for once and for all.

When food is over-consumed and used to escape negative, self-defeating thoughts and unwanted feelings it can become a crutch and ultimately a drug.

But used for its intended purpose- sustenance, food nourishes and supports the body for normal bodily functions and helps us to thrive.

In this webinar you will learn: (Learning Objectives)

  • How to acknowledge and connect your feelings to your food choices.
  • Core belief systems that block your success and ways to reframe your inner dialog.
  • Foods that boost your mood.
  • Healthy behaviors to replace the unhealthy habit of using food as a crutch.
  • Practical tips for weight-loss and weight management.

About the Speaker: Dr. Ro
Dr. Ro is the author of three books:

  • Lose Your Final 15: Dr. Ro’s Plan To Eat 15 Servings A Day, Lose 15 Pounds at a Time.
  • Dr. Ro’s Ten Secrets To Livin’ Healthy.
  • You Healthy, And Happy: Dr. Ro’s Tips To Living An Inspired Life.

Her recent book, Lose Your Final 15, was the cover story in Woman’s World Magazine, only the third time in the magazine’s history featuring an African American Woman on its cover. 

Dr. Ro was featured for helping women to lose weight. To date she has helped over 1.5 million Americans lose more than 6 million pounds. She served on the Advisory Board at Family Circle Magazine, was columnist to Ebony Magazine’s “Get Fit” and “Health and Wellness” columns.
Real Happiness at Work

Even the best jobs are filled with stress, tough deadlines, impatient bosses, seemingly endless meetings―all the ills of harried life.

But as science increasingly shows, meditation is the antidote.

Real Happiness at Work is about being committed without being consumed, competitive without being cruel, managing time and emotions to counterbalance stress and frustration.

This webinar will help you bring the profound benefits of meditation to an area where you could use it most―the workplace.

You will learn:

  • Core meditations on broad themes like motivation, awareness, and seeing the good in others.
  • Short “stealth” meditations, the kind that are quick, private, and doable anywhere.
  • How to achieve great happiness at work!

Get ready to to be more creative, organized, and accomplished in this webinar with New York Times Bestselling Author Sharon Salzberg!

The Joys of Jet Lag: Finding the Joy in Every Journey
In this webinar you will learn how to use a traveler’s mindset to craft joy in daily life.
Too many of us are moving through our days on autopilot, having settled for a life of mediocrity, and are barely even scratching the surface of our true potential.
We’ve become blind to the wonders around us and before long, life will have passed us by and we’re guaranteed to look back with defeated eyes of regret, wondering what-if.
What if we had actually listened to the voice desperately begging us to find joy in the now, live with purpose and achieve our full potential, instead of burying it out of fear or doubt?
This webinar is intended to shake participants awake so they can take hold of their life, raise their standards, and learn to truly enjoy the journey along the way.
Regardless of whether or not you like to travel, its captivating travel stories and insights learned from real-world experiences provide you with the tools needed to live your best life, one of wholehearted adventure and joy, no matter where you are.

There is no “right way” to grieve. Grief is complex. It is ever changing and may come to us differently on any given day.

Drawing from her personal experiences and the stories of the 2 million followers on her Grief Speaks Out Facebook page, author Jan Warner will offer hope in its most practical form.

In this webinar you will learn:

  • Supportive, useful guidance to help you create a life in which peace, and even gratitude, can coexist with your grief.
  • Exercises that will help you process your feelings and develop skills for coping with grief as it arises.
  • Themes that capture common feelings and experiences such as: Loneliness, Things Left Unsaid, Unhealthy Coping Mechanisms, Guilt, and Intimacy.

What do you do when you’re faced with a big decision?

If you’re like most people, you probably make a pro and con list, spend a lot of time obsessing about decisions that didn’t work out, get caught in analysis paralysis, endlessly seek other people’s opinions to find just that little bit of extra information that might make you sure, and finally go with your gut.

What if there was a better way to make quality decisions so you can think clearly, feel more confident, second-guess yourself less, and ultimately be more decisive and be more productive?

Making good decisions doesn’t have to be a series of endless guesswork.

Rather, it’s a teachable skill that anyone can sharpen.

In this webinar, bestselling author Annie Duke and former professional poker player lays out a series of tools anyone can use to make better decisions.

You’ll learn:

  • To identify and dismantle hidden biases.
  • To extract the highest quality feedback from those whose advice you seek.
  • To more accurately identify the influence of luck in the outcome of your decisions.
  • When to decide fast, when to decide slow, and when to decide in advance.
  • To make decisions that more effectively help you to realize your goals and live your values.

As a result of this webinar you will achieve happier outcomes and fewer regrets!

Working with Others

Kids in Crisis: How to Help Kids in Times of Loss, Grief and Change
Choosing Courage Orange
Have you ever wanted to disagree with your boss in a meeting? Speak up about your company’s lack of diversity or unequal pay practices? Make a tough decision that you know will be unpopular?
We all have opportunities to be courageous at work.
But since courage requires risk—to our reputations, our social standing, and, in some cases, our jobs—we often fail to act, which leaves us feeling powerless and regretful for not doing what we know is right. There’s a better way to work and live.
Courage isn’t a character trait that only a few possess. It’s a virtue developed through practice.
In this webinar you will learn:
  • Research-based tactics to help you make better use of your courageous instincts at work.
  • How to develop courage through practice.
  • How to incoporate courage into your everyday life.
  • Stories of ordinary people who’ve acted courageously to make a greater impact.
Your success and influence as a professional depends upon your ability to relate to others, to create impact with your clients and team, and in being an inspiring authentic human to be with.
It’s the quality of your presence that ultimately determines your ability to succeed—your presence is your impact, and for good or bad, you are contagious.
In this webinar, Anese will share the power of using intention, service, and self-care as magic, how to use the IEP Method® and your Intentional Energetic Presence® (IEP) to create impact, and provide frameworks for up-leveling your leadership presence and (positive) contagiousness.
From Conflict to Courage - How to stop avoiding and start leading.

Unresolved conflict is workplace kryptonite. Get ready to develop the mindset and skills to defuse disagreements, overcome division, and turn conflict into an opportunity for growth.

Unresolved workplace conflict wastes time, increases stress, and negatively affects business outcomes. But conflict isn’t the problem, mismanagement is.

We unintentionally mismanage conflict when they fall into patterns of what speaker Marlene Chism calls “The Three As:” aggression, avoidance, and appeasing.

“These coping mechanisms are ways human beings avoid the emotions that come with conflict, but in the end it’s all avoidance,” says Chism.

In this webinar you will learn how to fearlessly deal with conflict head-on by expanding your conflict capacity.

You will learn (Learning Objectives):

  • The three elements of conflict capacity: Inner Game, Outer Game, Culture.
  • Inner Game – How to build self-awareness, values, discernment, and emotional integrity.
  • Outer Game – Skills, tools, and communication techniques.
  • Culture – The visible and invisible structures around you that can encourage or discourage conflict.